Provide signature massage and skin care treatements. Responsible for providing spa guests with safe and effective services and consistently exceeding guest expectations. Demonstrates respect, sensitivity and concern for guest's needs in a professional manner. Maintains and monitors work schedules as booked, exercising dependability and willingness to work with schedule flexibility. Uphold company standards of conduct, grooming, dress, and personal hygiene.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Sets up workstation with necessary supplies.
- Escorts guests to and from treatment.
- Inquries about contraindications before beginning service.
- Begins and ends spa treatments on time.
- Assists with cleanliness of all spa areas; keep work areas clean and treatment rooms organized according to standards.
- Disposes of dirty linens to the proper area.
- Possesses complete knowledge of all services, packages, promotions, and retail products presently offered by the spa.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High school diploma or general education degree (GED); college degree in hospitality or business related field preferred and minimum of 2 years of experience in the Medical, Salon, or the Spa industry; resort experience preferred; or equivalent combination of education and experience.
Licenses or Accreditations:
Licensed massage therapist by a state-recognized school required; dual certification in therapy preferred.
Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Kessler Collection - 16 months ago