The Maternal and Child Health (MCH) coordinator has a wide array of responsibilities that are designed to ensure the overall quality of care for the pregnant patient (prenatal and postpartum) and her newborn child. These responsibilities include tracking, case management, and education of the patient from initial pregnancy diagnosis, throughout prenatal care and delivery, as well as postpartum follow up. The MCH approaches his/her tasks in a team based care fashion that supports patients and their families in self-management, self- efficacy and behavior change. Employee adheres to the spirit of the SALUD mission statement while performing assigned duties.
Works under the direct supervision of the Medical Support Manager (Administrative)
and under the Medical Services Department for clinical and strategic issues.
The MCH Coordinator is responsible for the following items:
Keeps OB data up to date
Meets regularly with hospitals to retrieve OB data for verification
OB data is to be kept current by reviewing OB charts, ensuring data fields in eCW are completed and reviewing all reports that are provided.
Close out every Pregnancy in eCW after all necessary data has been entered
Continuity of Care:
Takes complete OB histories as needed
Individually or in group settings
Draws prenatal labs
Monitors patients’ prenatal care
Follow up with patients who miss appointments and reschedules when appropriate
Routine Orders ( Lab, Diagnostic Imaging)
Ensures patients have all routine tests done
Works with OB team (Provider, Medical Support Staff, Patient Health Advocate, Behavioral Health, Shared Medical Appointment Coordinator) to foster an environment conducive for the monitoring and overall health of all OB patients.
Triage Patient Calls
Able to provide advice for OB patients calling with acute problems.
Knowledgeable about and can answer patient questions pertaining to general OB care, labor, delivery, CenteringPregnancy® and community resources.
Provides Resource Information:
Other agencies as available
Collaborates with community resources
NST’s (if at hospital)
Ensure OB record is received (faxed) by hospital prior to delivery at times requested by delivering hospital.
Shared Medical Appointments (CenteringPregnancy®):
Participates / co-facilitates CenteringPregnancy® (CP®) sessions, also called OB Shared Medical Appointments (OB SMA).
Primary responsibility to oversee successful program
Performs and/or ensures reminder calls to participants are completed 48 hours prior to visit.
Responsible for recruiting patients into program
Initially schedules patient into appropriate CP® session based on proper protocol
Helps coordinate/recruit community resources participation in CP® sessions
Day of CP® appointment
Assists with check in process/vitals as needed
Participates in CP® sessions as facilitator when needed
Gathers patient satisfaction information surveys as needed
Is able to provide different levels/types of education to patients including:
Generalized trimester education
Acute OB Care Triage
Qualifications for Appointment:
Knowledge, Skills, and Abilities
Basic knowledge of the span of the OB patient, from pregnancy testing, to prenatal care and post partum care.
Understanding and willingness to do teaching in both a one-on- one setting and group setting.
Demonstrates skill and enthusiasm for co-facilitating group visits
Demonstrates problem solving skills
Computer skills associated with word processing, databases and/or spreadsheets is required.
Must work as a team player
Ability to relate with co-workers, patients and their sensitivity to each individual needs
Has a good understanding and is able to use eClinical Works effectively
Sensitivity to low income and ethnic diversity
Required to speak, read and write in English and Spanish
High school diploma or GED is required. Graduate from a Licensed Practical Nursing program or equivalent is preferred.
Two years in a medical care setting is preferred
History of working with an OB population is preferred
None needed, although Licensed Practical Nurse preferred