Let's Get Down to Business: Fill out our questionnaire . If we dig what we see we will give you a call! Pick a good hard topic on meaningful Use and impress us!
Who is drchrono?
drchrono is a culture of passionate people interested in crafting only the best healthcare EHR platform with a focus on iPad. We are a silicon valley startup. We strives to solve healthcare problems with mobile technology. We are Y Combinator backed company and we’re building some fascinating stuff.
To thrive as a member of team drchrono, you must embrace an intense, exciting, work-hard/play-hard environment.
Based in Mountain View, CA
What Do We Do?
We are a first point of contact to manage multiple accounts during a 90 day implementation phase that plan to attest for Meaningful Use
Give clients specific information on Meaningful Use Attestation and guide them through their attestation.
Respond professionally to urgently to all Meaningful Use Inquiries
Coordinate all client trainings, as they pertain to Meaningful Use
Have impeccable follow-up with client calls, emails, and trainings
Identify and escalate priority issues
Research required information using available resources
Troubleshoot problems and provide information to developers
Monitor and control numerous concurrent tasks in tandem
Train New Clients in all aspects of the drchrono system
Who Are We Looking For?
1-2 years Meaningful Use related experience
1 year in a genuine customer facing, Account Management role
1 year experience using SalesForce or other CRM
Full knowledge of Meaningful Use, including all CORE and MENU Measures
Full knowledge of all PQRI Requirements
Demonstrated ability to manage a high volume of clients at any given time
Excellent time management, project management and organizational skills
Positive and proactive approach to dynamic environment
Patience, empathy and a unique ability to manage stress
Exceptional listening skills, with attention to detail
Excellent verbal and written skills
Naturally compassionate and caring
Efficient keyboard skills
Resiliency with mediation skills
Able to work under pressure and adapt to situations quickly
Good judgment and initiative
Strong communication and interpersonal skills
Detail and service oriented individual
Active and passionate about healthcare
Knows how to have fun but work hard
More good skills we are looking for:
Knowledge/experience with measuring, improving customer satisfaction and loyalty
Previously worked in a start-up environment
Experience within technology space a plus
Vacation days & time off
Medical, dental, & vision insurance
Life & disability coverage
Company stocked snacks and beverages
Build something that makes the world a better place
Much more ...
If others have ever noted that you're a borderline perfectionist, too efficient for your own good, or just too passionate about things than this is the job for you!
Have questions? Checkout drchrono.com/jobs , tv.drchrono.com and engineering.drchrono.com .