Medical Administrative Assistant I
Goodman Campbell Brain and Spine - Indianapolis, IN

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DESCRIPTION

The Medical Administrative Assistant supports the administrative function of a busy neurosurgeon within a team structure. The duties would include the triaging of all established patients, RMD, Hospital, etc. calls. This position is responsible for the maintenance of the providers' scheduled surgeries, billing, calendar, mail, non-medical issues, concerns and commitments.

DUTIES

Triage Phone Calls Refering Physician calls; Any available MD calls Hospital & ER calls Established patient incoming calls Surgery Scheduling Billing Complete test order forms per provider request & forward to Patient Advocate for scheduling.Forward provider CME's to Administrative Secretary for documentation.Process provider Mail.Maintain provider calendarManage administrative business, expenses, vitae, presentations, travel, meetings, etc. for providers.Back-up to other Medical Administrative Assistants.Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the GC providers and to take calls at all times during normal business hours. At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours.

QUALIFICATIONS

Strong Medical Knowledge Good Customer Service Skills & presentationGood computer, communication & language skillsAble to interact with physicians, providers and patients in a fast paced/high stress environmentFlexible and able to multi-taskExcellent work habits with close attention to detailEducational and Experience Required High School Diploma or equivalent2 to 5 years experience in medical office or equivalent; 1 to 3 years physician secretarial experience preferred.Physical DemandsOffice work environment Moderate to heavy stress levelsSitting for prolonged periods of timeLong periods of telephone workLong periods of concentrated focused work Triage Phone Calls Refering Physician calls; Any available MD calls Hospital & ER calls Established patient incoming calls Surgery Scheduling Billing Complete test order forms per provider request & forward to Patient Advocate for scheduling.Forward provider CME's to Administrative Secretary for documentation.Process provider Mail.Maintain provider calendarManage administrative business, expenses, vitae, presentations, travel, meetings, etc. for providers.Back-up to other Medical Administrative Assistants.Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the GC providers and to take calls at all times during normal business hours. At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours.

Goodman Campbell Brain and Spine - 23 months ago - save job - copy to clipboard