Department: Healthcare Associates
Employment Status: Full Time
Req ID: 3660BR
Job Summary: Performs a wide variety of medical assisting activities during patient visits in an outpatient clinical setting. Involves extensive interaction with diverse populations including patients, medical staff practitioners and medical center personnel.
At BIDMC, a Medical Assistant in a hospital-based practice is not authorized to perform duties that can be performed only by licensed personnel, which includes, but is not limited to, drawing up medications and/or medication administration or flushing an IV.
Performs a wide variety of activities during patient visits and/or procedures. May include, but is not limited, to vital signs, height and weight, EKGs, phlebotomy, suture removal and assisting during procedures.
Performs appropriate departmental screening, lab tests and specimen collection. Implements quality control standards as required. Provides patients with relevant instructions for specific tests and procedures.
Schedules follow-up tests and appointments using hospital systems. May contact patients with appointment reminders.
Procures and correlates medical correspondences from Health Information Management, providers and administration as directed by department.
Tracks, orders and maintains supplies and equipment which may include monitoring code cart supplies. Ensures that supplies are within expiration dates.
High School diploma or GED required. Vocational or Technical training preferred in Medical Assistant Training
Certificate 1 preferred: Medical Assistant Certificate
1-3 years related work experience required.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center (BIDMC) is a patient care, teaching and research affiliate of Harvard Medical School, and currently...