Under the direct supervision of the Practice Manager and the clinical guidance of the Clinical Coordinator, and within established policies and procedures, the incumbent performs the following functions:
Essential Functions Reviews charts prior to patients’ scheduled appointment to assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider. Reviews charts for current medications, treatments, height, weight and problem list. Obtains and records patient vital signs, temperature, pulse, height, weight and blood pressure and reason for visit. Directs patients to examination rooms; assists in preparing patients for examination; assists patients in undressing, dressing and getting on and off of the examination table. Notifies provider of patient’s arrival and readiness for their examination. Assists providers with patient examinations and procedures, including (but not limited to) surgical procedures, GYN exams, diagnostic studies, treatments. Operates and monitors functioning of equipment; hands instruments to the provider; assists with suctioning and holds patients; comforts patients. Monitors patient during and following procedures; looks for reactions and other visible complications; reacts to emergency situations; notifies the appropriate person in the event of a medical emergency. Applies and removes dressings under the direction of the provider. Conducts hearing, vision, breathing and EKG testing; records results in chart using calculations to determine medication dosage. Administers medications orally, rectally and by injection. Performs venipuncture, collects urine specimens, and checks urine. Handles all specimens using Universal Precautions. Completes laboratory forms. Processes laboratory samples and ships to reference labs. Interacts with patients regarding clinical complaints for effective and immediate response and resolution. Refers to Practice Manager as appropriate. Participates in quality assurance activities and all training seminars (OSHA and others). Assists in orientation of new employees in the absence of an RN or LPN, shares pertinent information and teaches others to perform tasks. Interacts and communicates professionally with co-workers. Takes messages and assists providers with return phone calls to patients and pharmacies. Calls in prescriptions with physician approval. Schedules and carries out appointments for patients requiring blood pressure checks, throat cultures, individualized teaching, as prescribed by the provider. Secures patient signature on consent forms for immunizations and invasive procedures. Screens providers’ calls and utilizes assessment skills to evaluate patient’s chief complaint; determines urgency of the problem; consults with provider regarding treatment and advises patient accordingly.
Education: • High School diploma or GED required. • Graduate of an approved Medical Assistant program.
Experience: • One year related work experience in a medical office.
Licensure/Certification: • BLS (Basic Life Support) certification required. Must maintain BLS throughout employment. • Must pass the certification exam for (CMA) Certified Medical Assistant within one year of employment.