Medical Assistant/Pain Suite Scheduler Duties
Process all internal pain referral appointments for initial pain management consults. Work referral log daily: enter date referral was received, make notes of when the referred patient was contacted and notate the date appointment is scheduled. Schedule pain procedures for in-office services (Frisco and Irving)(Irving will be In Office procedures
until further notice) and schedule Out Patient pain procedures at MicroSurgery Institute Dallas. Call to schedule anesthesia for all cases when a Non-MISC provider is required and our anesthesiologists are not available and fax over the information for procedure. If scheduling anesthesia with MISC providers, make sure to shadow the appointment. Make sure that procedures are scheduled in a 2wks/10days after each procedure cycle until treatment plan is completed unless orders are changed by the Doctor that is providing the treatment. In Centricity, when booking an appointment/pain procedure, complete all fields accordingly to the event for that patient/doctor. Provide the facility where procedure will take place with all patient information required for them to initiate a case and block time for our providers. Call patients having procedures with at least with one week notice, when possible, of their financial responsibility for the procedure they are going to have done. Notate the patients account in Centricity thru Pop-up Alert Notes each time they are going to have a procedure with the amount that needs to be collected. Please initial and date each event. This will help everyone help you when the patient calls back. Notify the patient that you will be contacting them one more time to confirm procedure and to collect payment over the phone if possible when provider is at an outside facility. Make sure that you have the correct super-bill for each chart as the case and insurance decipher which one to use. Have patient sign and initial ALL required fields in the pain procedure consent forms. Provide our MISC Pain/Anesthesia providers with NTX super bill when covering for anesthesia. MA for the doctor on Tuesday and Thursday. Have patient charts 100% ready for clinic the day before. At patient check-in, for new patients: make sure that ALL pages are filled out in the New Patient Packet and that there are signatures and initials where required. Then, enter any information in Centricity that is missing according to the completed patient packet. For follow- up patients: review information in centricity and update any information provided by patient.(e.g. demos, update insurance and other changes patient may request) Collect Co-pays and any patient balances when noted in the patients account at check-in. Collect Co-Insurance at check-out. (Also ask patient if they brought films or reports if applicable.) Enter this information in your Daily Cash Log. Before taking a patient back to initiate office visit identify your patient by name and date of birth and then introduce yourself. Take patient vitals (Weight, Height, Blood Pressure, Heart Rate/Pulse) and document in the Follow up Progress Note sheet. Then notify provider the patient is ready. At patient check out: make sure that the prescriptions the provider issues to the patient are copied and file, and documented in the Prescription Log. Complete the patient log and forward it to the Clinic Practice Administrator. Remember to upload Dictation into CBay scribe known as Mmodel. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience : One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. High School graduate or GED certificate; prefer Medical Assistant education or experience.