To maintain a timely and accurate billing system for Illinois CancerCare patient accounts resulting in an expedient payment from the patient and third party payers. Maintains patient confidentiality with a positive and caring attitude for patients and their families.
EDUCATION AND EXPERIENCE PREFERRED
High School Diploma or GED required. 3-5 years medical billing/Accounts Receivable experience. CPC preferred.
IN LIEU OF EDUCATION, EXPERIENCE PREFERRED
5-8 years of clinical experience, oncology experience a plus.
TRAINING AND LICENSURE REQUIRED
PRINCIPLE RESPONSIBILITIES AND DUTIES (IN ORDER OF IMPORTANCE)
Answer telephone, screen calls, take messages and provide information to callers
Assists patients with questions, problems, etc.
Assists in the processing of insurance claims including Medicaid/Medicare and private insurance
Keypunch data into the computer to process insurance forms and patient statements
Processes Medicaid/Medicare and private insurance correspondence
Follow-up on the collection of patient accounts
Maintain knowledge of Medicare/Medicaid and private insurance updates of information
Observe OSHA and facility policies and guidelines
Maintain patient confidentiality
Follow-up with insurance companies ensuring that claims are paid.
Excellent internal and external communication skills needed
Follow all HIPAA regulations as outlined in the policies and procedures manual.
Must be available to work additional hours as needed.
Perform all other duties as requested or required.
SAFETY CONSIDERATIONS/TYPICAL WORKING CONDITIONS
Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, chemotherapy, biohazardous specimens & wastes and other conditions common to a clinic environment.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of medical practice and care to assist in giving patient care. Skill in assisting in a variety of treatments and patient care tasks as directed. Skill in identifying patient problems and assessing under the supervision of a registered nurse. Skill in taking vital signs. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to react calmly in emergency situations. Strong oral and written communication skills.
Maintains a positive and caring atmosphere for patients, families, and members of the health care team, performs job responsibilities in a manner that promotes the practices’ mission and philosophy.
Demonstrates the willingness and the ability to work effectively with others and willingly assists in department overload situations.
Supports Illinois CancerCare’s Mission and Values.
Follows the practice and departmental standards of attendance, appearance, policies, and procedures, (including those that deal specifically with safety and confidentiality).
Responds positively to constructive suggestions to improve job performance and contributes creative suggestions.
Presents and promotes a positive public image of Illinois CancerCare in general. Exhibits pride in and loyalty to the practice.