Medical Case Manager
LifeWorks NW - Beaverton, OR

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PURPOSE: Provides administrative support to Medical Providers, case management support and medication education to clients in Mental Health programs.

  • Liaison between clients and medical providers; facilitating psychiatric evaluation and follow-up care and documenting and reporting issues regarding medication to medical providers and other clinical providers.
  • Assist in managing prior-authorizations for medications and facilitates medication refill requests from pharmacies and clients.
  • Assists medical staff in identifying and completing documentation activities.
  • Coordinates with front desk, records, and billing staff to improve system efficiencies and effectiveness.
  • Provides case management services to clients including connecting clients to pharmaceutical resources. Coordinate and refer families to community support services.
  • Facilitate medication education trainings and skill building.
  • Responsible for insurance verifications.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Manages medication supplies and disposal.
  • Coordinate with partner agencies on information consultations.
  • May be asked to provide temporary back-up for other administrative positions.
  • Retrieve patient medical records for licensed medical providers.
  • Plan, develop, maintain and operate a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information.
  • Participate in regular individual and team meetings with supervisor. Attend informational and clinical meetings which may include all staff and team meetings, consultation with other staff and required trainings.
  • Does data entry, references information on the computer, schedules appointments and runs basic reports.
  • May be asked to travel between sites or in the community.
  • Continually increase level of cultural sensitivity, awareness and competency.
  • Meets performance standards for productivity, accuracy and quality of work, customer service, teamwork, attendance and punctuality as well as projects/objectives.
  • BA/BS degree in behavioral sciences field and/or minimum three years relevant work, education, training, or experience strongly preferred.
  • Familiarity with mental health and medical terminology preferred.
  • Good computer skills including a functional knowledge of Microsoft Outlook, Word and Excel. Ability to master proprietary software which may include on-line scheduling. Must be able to keyboard 45 wpm.
  • Demonstrates effective communication skills and maintains a cooperative working relationship with others in a culturally diverse environment.

LifeWorks NW - 14 months ago - save job - block
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