Medical Receptionist
Desert AIDS Project - Palm Springs, CA

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MEDICAL RECEPTIONIST

DEPARTMENT: Clinical Services

REPORTS TO: Health Center Office Manager

STATUS: Full-time; Non-exempt; Hourly

POSITION PURPOSE

Be the first point of contact for Clinic patients. Greet, check-in and assist patients. Works to maintain and promote D.A.P. mission statement working with other D.A.P. departments for continuity of care with agency clients.

· Patient scheduling – medical apppointments

* Pa tient data entry in EHR System;

· Check in patients using Phressia;

· Scan patient records as needed;

· Scan new client intake records;

· Ensure patient insurance is in place prior to visit;

· Verify patient TB results are up to date in EHR. Notify nursing if not up to date;

· Manage clinic schedule to ensure optimum patient access;

· Collect co pays and patient payments;

· Verify daily receipt of EOB’s, patient payments, co-pays;

· Ensure PCRS, Notice of Privacy, and Consent to Treat Form are in each patient EHR;

· Maintain recognized medical industry standards of high quality, client-centered services which are HIPAA compliant

· Provide superior customer service to all patients.

· Schedule for educational luncheons with pharmaceutical reps as directed;

· Cross train employees on front desk as assigned;

· Other relevant duties as assigned.

TRAINING, EXPERIENCE, ABILITIES · Associate of Arts/Associate Science Degree preferred. On the job medical office experience can substitute for degree;

· Minimum five years experience in medical office operations;

· Knowledge of EHR required;

· Computer expertise (word processing and database input);

· Excellent and effective communication skills, both written and oral;

· Excellent customer service skills required;

ABILITY TO:

· Relate to all types of individuals in a non?judgmental and professional way;

· Work efficiently and accurately in a fast paced environment with multiple priorities;

· Interface effectively in a team environment with patients, agency staff and volunteers;

· Handle crisis and stressful situations in a calm and respectful manner.

· Must be able to multi task;

· Must work well under pressure.

Desert AIDS Project - 15 months ago - save job
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