Medical Receptionist
First Choice Health Centers, Inc. - East Hartford, CT

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First Choice Health Centers, Inc., a fast growing medical and dental office is looking to hire a Medical Receptionist. Title: Receptionist Job Description Employment Status: Non-Exempt General Responsibilities: Position serves as the primary avenue of patient contact with East Hartford Community HealthCare, Inc. and/or its satellite(s). The receptionist provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through registration, answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying insurance and collection of patient balances.
Required Qualifications: • High School Diploma (or equivalent, GED) required• Prior experience in medical office required; Medical Assisting experience preferred• Knowledge of medical required• Computer (data entry) experience required; EHR experience preferred Performance Goals: • Achieve 80% collection/payment of co pays and self pay payments• Achieve < 5% error rate in scheduling of patients appointments• Achieve < 5% error rate when registering patient information• Answer phone by 3rd ring 95% of the time• Achieve < 5% error rate on entering no shows/cancellations' in computer• Be courteous, customer friendly, 100% of time• Achieve < 5% error rate on taking and delivering messages to appropriate providerFCHC is an EOE.All candidates are subject to a urinalysis drug screening.PLEASE NOTE: We will not be taking any phone calls at this time.Please send resumes to: Michelle GonzalezDirector of Human ResourcesFirst Choice Health CentersMGonzalez@firstchc.org860-290-4142 FAX