Medical Record Retrieval Specialist
Humana 1,141 reviews - Green Bay, WI

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The Medical Records Retrieval Specialist travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

Travel up to 100% of the time, and will consist of driving to locations close to your home, as well as driving or flying to locations that require overnight travel for up to a week at a time.

Use a laptop computer and a portable scanner to retrieve sections of medical records which will be uploaded into a database.

Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines.

Key Competencies

Builds Trust: You honor your word by doing what you say you are going to do.

Champions the Customer: You keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business.

Drives for excellence: You are a continuous learner who encourages others to learn. By constantly upgrading your own work, you achieve results and outperform the competition.

Is Accountable: You meet clearly stated expectations and take responsibility for achieving results.


Role Essentials

High School Diploma

Demonstrated organization skills

Proficiency in Microsoft Word and Excel

Strong verbal and written communication skills

Must have reliable transportation with insurance and valid driver's license

Role Desirables

Knowledge of medical terminology

Associate’s or Bachelor’s Degree

Prior medical record retrieval experience

Reporting Relationships

You will report to a Financial Operations Manager. This area is under the leadership of the SVP & Chief Operating Officer.

Additional Information




Primary Location


US-WI-Green Bay



Service Operations

Work Environment Type



About this company
1,141 reviews
Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans for employer...