Vacancy Identification Number (VIN):|
To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.
How would you like to become a part of a team providing compassionate care to Veterans?
TO APPLY FOR THIS POSITION, YOU MUST SUBMIT A
APPLICATION PACKAGE, OR YOU WILL RECEIVE AN ELECTRONIC NOTICE THAT YOU ARE RATED INELIGIBLE. SEE REQUIRED DOCUMENTS SECTION TO UPLOAD.
OF THE DOCUMENTS
NURSING SERVICES, LITTLE ROCK CAMPUS, CENTRAL ARKANSAS VETERANS HEALTHCARE SYSTEMS
TOUR OF DUTY:
IRREGULAR TOUR; BASED ON THE NEEDS OF THE SERVICE
The incumbent serves as a Medical Support Assistant in Nursing Service. You will be responsible for initiating and carrying out a variety of clerical duties associated with patient care and treatment.
You will make routine administrative decisions and give advice to the clinical team members in administrative functions of the ward unit and Department of Veterans Affairs policies.
Area of Consideration:
The initial area of consideration is this Central Arkansas Veterans Healthcare System (CAVHS). Management retains the right to select any appropriate recruitment methods such as current Federal employees serving on a career or career-conditional appointment,
eligibles, those eligible for a non-competitive appointment under a
Special Appointing Authority
such as those for disabled veterans, those eligible for Veterans Recruitment Appointment (VRA) under the
Veterans Employment Opportunities Act of 1998,
veterans eligible for a
severely disabled individuals, Interchange Agreements with other Agencies, etc. Candidates from other sources may be considered only after consideration has been given the best qualified candidates from this CAVHS. Current permanent Veterans Canteen Service employees may apply for consideration under this announcement.
Special Employment Consideration:
Individuals eligible for the following appointments are encouraged to apply:
5 CFR 213.3102 "u", Schedule A,
Appointment of persons with disabilities
; mental retardation, severe physical disabilities, or psychiatric disabilities. The Federal Government has special appointing authorities for persons with qualifying disabilities (go to
disabled veterans with a compensable service-connected disability of 30% or more.
U. S. Citizenship
Must pass pre-employment examination
English Language Proficiency required
Background and-or-Security Investigation required
Designated and-or Random Drug Testing required
Duties of a MSA includes, but are not limited to the following:
Interprets a wide variety of physicians orders for inpatient and outpatients
Extracts Encounter Forms/Prescription Profiles for clinic visits
Check in/out clinic visits
Set up suspense files necessary for processing orders for recurring test
Function independently in the ward/unit setting
Maintain patient clinical records from admission to discharge or transfer
Record telephone messages
Sort and distributes mail
Serves as a point of contact for the ward
Schedule follow up appointments
Enter data Bed Management Solutions (BMS)
Education - One year above high school;
Experience - Six months experience of clerical, office or related work;
English Language Proficiency.
(1) Knowledge of Current MSA Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities. Experience satisfying this requirement may be paid/non-paid employment as a MSA.
(2) Quality of Experience. Qualifying experience must be at a level comparable to MSA experience at the next lower grade level.
(3) Part-Time Experience. Part-time experience as a MSA is creditable according to its relationship to the full-time workweek. For example, a MSA employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.
FINAL GRADE/SALARY DETERMINATION IS MADE BY PROFESSIONAL STANDARDS BOARD (PSB) RECOMMENDATION, HR TECHNICAL REVIEW, AND MEDICAL CENTER DIRECTOR APPROVAL. IF THE PSB FOR THIS OCCUPATIONAL TITLE/SERIES HAS NOT CONVENED AT THE TIME OF ACCESSION THEN THE POSITION DESCRIPTION FOR THIS POSITION WILL BE USED TO ASSIGN THE GRADE (GS - 05).
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
References : VA Handbook 5005/53, Part II, Appendix G45, MEDICAL SUPPORT ASSISTANT
, dated June 7, 2012, and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at
The work is mostly sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, etc. Periods of sitting may be required for typing and data entry. Walking to various locations of the medical center with records of patients, consultations, supplies, etc is necessary.
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:
All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference. For more information on Veterans' Preference, please visit
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at
This position is in the Excepted Service and does not confer competitive status.
This job opportunity announcement may be used to fill additional vacancies.
The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...