Processes prior authorization/referral requests that are received from PCPs and/or specialty providers. Appropriately triages incoming telephone calls and routinely interacts with physicians and their office staff.
High school diploma or equivalent required. Two years experience in a medical office or health plan environment. Must be computer literate and have current knowledge of medical coding and medical terminology. Proficient in all office equipment. Able to effectively communicate with others. Able to manage time effectively to achieve positive outcomes. No driving required.