Business Development Officer
Tropical Financial Credit Union - Miramar, FL

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Summary: Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace.

GENERAL RESPONSIBILITIES: This position is responsible for business development, including developing select member referral strategies in order to increase member satisfaction and portfolio growth, developing prospects, directing activities to accomplish marketing objectives, calling on new and current members, developing strategies in order to sell all products and services, and representing the company in the community.


Originate Small Business Lending
Development of new business accounts
Merchant Services
Originate Consumer Lending
Life Style Lending
Spends 65% of time developing new business
Deliver select member referral strategies
Monitors demographic sales results and applies market research
Make retention and sales calls
Build strong business contacts
Develop high profiles as a Center of Influence
Develop community leadership and Influence
Increase business levels
Improve member retention
SEG referrals to branch network
Market all products and services
Recommend fee-generating alternatives
Pursues cross-selling services
Solicits consumer deposit accounts and mortgage referrals

Ensure compliance with Credit Union policies and procedures
Ensure compliance with State and Federal regulations
Ensure total data / document integrity
Minimize loss exposure
Establish priorities and prepare itineraries
Document calls and submit weekly
Prepare monthly tracking reports
Partner with appropriate business like representatives
Review lists, records, newspapers for business development leads
Demonstrate understanding of financial institution policies
Facilities loan closings

Arrange and facilitate cold calls with business partners
Coordinate business development activities between business partners
Discuss members needs with regional management
Coordinate business development programs
Assist with business development training as required

Coordinate and resolve member complaints and issues
Oversee and develop calling programs
Disseminate information to office network
Actively recommend cross-selling alternatives
Recommend improvements to procedures
Recommend products / delivery enhancements

REQUIRED EDUCATION, TRAINING AND EXPERIENCE: 4 year degree in business / finance or equivalent experience preferred, extensive sales and / or business development experience essential (8 to 10 years), wide degree or creativity and latitude, knowledge of regulatory and compliance issues, 6 years Consumer lending, 8 to 10 years business lending/ 8 years banking experience, highly motivated, strong team player, proven organizational and communication skills. Must have own book of business.
Bilingual (English/Spanish) preferred.
PHYSICAL REQUIREMENT: Verbal phone ability, hearing, sitting at desk for long periods of time, frequent travel by motor vehicle
MENTAL REQUIREMENTS: Understanding verbal and written communication, grammar, computers

TOOLS AND EQUIPMENT USED: Computer, printer, fax, telephone, copier

Normal Credit Union Office Environment
All of the above duties are subject to reasonable accommodation. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks, duties, and /or responsibilities other than those specifically presented in this description.