Essential Functions: The Member Service Representative is responsible for providing a variety of paying and receiving function for members in person, via telephone, and through the mail, including processing deposits, withdrawals, loan payments, cashiers' check, and money orders. Is responsible for balancing each day's transactions and verifying cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned side-jobs including various clerical and receptionist functions, and assists other Member Service Representatives with duties as required. Serves members promptly and professionally. This person must be available every Monday and Friday along with various other days to fill in for vacation/sick time as needed.
Qualifications: Must have a high school diploma or GED; Banking or Credit Union experience preferred. Knowledge of accounting, finance and computer. Must have excellent customer service skills. EOE