Member Services Counselor
A+ Federal Credit Union - Austin, TX

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Member Services Counselor- Round Rock, Main (Hwy 290 north), South Austin, Hutto

Req. # 236

A+ FCU is seeking an experienced candidate to fill our Member Services Counselor position!

$14.75 minimum!!!

Benefits to working as a Member Services Counselor:
  • Medical
  • Dental
  • 401(k)
  • Life Insurance
  • Paid Holidays/Vacation/Leave
  • Tuition Reimbursement
  • In-house training with internal advancement opportunities
The successful candidate will work directly with members and prospective members to promote the Credit Union's goals, and establish effective relationships.

Job Duties for a Member Services Counselor:
  • Assist members with account and product inquiries, including questions about rates, products and services.
  • Cross-sell appropriate products during member interaction, utilizing all tools available including Credit Reports.
  • Interview applicants, input loan applications, and close loans
  • Safe Deposit Box responsibilities include entry, opening and closing.
  • Consistently meet or exceed individual goals established for the achievement of increasing retail services per member
  • Notary Public as needed.
  • Serve on Credit Union committees and communicate information to branch team.
  • Operate and balance cash drawer as needed.
  • Perform shared branching transactions for guest members, as needed.
  • Follow debit card instant issue procedures daily (opening, balancing and closing)
  • Verify signature cards and loan documents for accuracy.
  • Participate in outside Business Development and Community/Education events.
Job Requirements for a Member Services Counselor:
  • High school diploma or G.E.D equivalent.
  • Minimum of one year financial institution experience
  • Good verbal and written communication skills.
  • May require a strong working knowledge of lending regulations, procedures and laws. Ability to complete title work.
If you are interested in this Member Services Counselor position, click APPLY NOW to submit your resume! - 12 months ago - save job
About this company
8 reviews
A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a picnic meeting at Zilker Park in Austin. These foresighted...