Member Services Counselor- Round Rock, Main (Hwy 290 north), South Austin, Hutto
Req. # 236
A+ FCU is seeking an experienced candidate to fill our Member Services Counselor position!
Benefits to working as a Member Services Counselor:
The successful candidate will work directly with members and prospective members to promote the Credit Union's goals, and establish effective relationships.
- Life Insurance
- Paid Holidays/Vacation/Leave
- Tuition Reimbursement
- In-house training with internal advancement opportunities
Job Duties for a Member Services Counselor:
Job Requirements for a Member Services Counselor:
- Assist members with account and product inquiries, including questions about rates, products and services.
- Cross-sell appropriate products during member interaction, utilizing all tools available including Credit Reports.
- Interview applicants, input loan applications, and close loans
- Safe Deposit Box responsibilities include entry, opening and closing.
- Consistently meet or exceed individual goals established for the achievement of increasing retail services per member
- Notary Public as needed.
- Serve on Credit Union committees and communicate information to branch team.
- Operate and balance cash drawer as needed.
- Perform shared branching transactions for guest members, as needed.
- Follow debit card instant issue procedures daily (opening, balancing and closing)
- Verify signature cards and loan documents for accuracy.
- Participate in outside Business Development and Community/Education events.
If you are interested in this Member Services Counselor position, click APPLY NOW to submit your resume!
- High school diploma or G.E.D equivalent.
- Minimum of one year financial institution experience
- Good verbal and written communication skills.
- May require a strong working knowledge of lending regulations, procedures and laws. Ability to complete title work.
EmploymentGuide.com - 12 months ago
A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a picnic meeting at Zilker Park in Austin.