Member Services Representative (Credit Union)
American Airlines 921 reviews - Boston, MA

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American Airlines Federal Credit Union, well known for its financial leadership, innovation, and service, has an opening for a full-time Member Services Representatives that will be based out of our Boston Branch at Logan International Airport.

Responsibilities include, but are not limited to:
Open new accounts, sell and process Credit Union services for new and existing members

Post deposits, loan payments and encode all checks received with accuracy and detail

Disburse checks from share withdrawals, loans and line of credit advances

Must cross-sell credit union products and services

Will work directly with the Credit Union members, branch manager and other personnel

Perform other duties as assigned

The selected candidate will be responsible for ensuring the security and confidentiality of all account information and Credit Union documents and that his/her work is in compliance with all applicable laws and regulations.

Job level to be determined based upon qualifications and experience of the selected candidate.

Branch hours are Monday through Thursday 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. - 6:00 p.m. and Saturdays 8:00 a.m. - 12:00 noon. Candidate must be available to work additional hours to cover operational needs. Must be flexible and able to travel for various lengths of time through our branches, however, travel will mostly be contained to the Northeastern Region.


High school diploma or GED required

Previous retail, service or sales experienced candidates are encouraged to apply

Must be energetic with above average customer service skills, and above all, like serving people with a courteous & outgoing personality

Applicant must be VERY comfortable in a sales cultured environment with a desire to cross sell credit union products and services

Ability to read, write and fluently speak the English Language

Bilingual in Spanish is a plus

Must have above average communication skills and professional telephone manner

Must be able to work under pressure in a fast paced environment

Must be able sit or stand for long periods of time; be able to lift 50 pounds

Satisfactory performance and attendance are required

Candidates will be required to pass applicable American Airlines pre-hire compliance checks

Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

Must have acceptable credit history, which will be verified

About this company
921 reviews
AMR knows America's spacious skies -- and lots of others. Its main subsidiary is American Airlines, one of the largest airlines in the...