Our vision at Petco is
Healthier Pets. Happier People. Better World.
We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
This position is accountable for the development and implementation of merchandising goals, strategies and tactics for assigned category(s) in a manner that effectively reflects the overall strategy of the Merchandise Director to differentiate Petco from the competition, maximize sales, increase profit margin and assure all goals, strategies and tactics are aligned with the Petco value proposition of exceeding customers’ expectations and financial budgets.
This position must demonstrate management-level foresight and be able to propose decisions within the framework of strategic initiatives and tactical imperatives. The incumbent may lead a small staff of less experienced, professional and support-level merchandising associates. This position will also provide leadership to a cross functional team over which it has no administrative authority. The incumbent is expected to lead this team through the successful development and execution of financial models, strategic plans and tactical imperatives to support the business plan for the assigned sub-category.
Essential Job Functions:
The incumbent must be able to perform all of the following duties and responsibilities
ith or without a reasonable accommodation.
Develop business plans for assigned merchandising category(s) in a manner which ensures category goals and objectives are strategically and tactically aligned to both differentiate Petco from the competition, as well as deliver on Petco’s customer value proposition of exceeding customer expectations and financial budgets.
Create and nurture a “shared-vision” environment of collaboration, partnership and open discussion with direct reports and other Petco team members and stakeholders, both internal and external, that establishes and communicates clear and realistic goals, objectives and functional roles and are aligned with the category(s) strategic plan; use objective means to monitor progress toward those goals; effectively coordinate team members in order to meet timelines.
Negotiate profitable product costs and contract terms, including leveraged inventory, returned goods allowances, etc., with vendors to achieve sales and margin goals for assigned category(s).
Collaborate with Merchandise Director on daily procurement activities and by conducting relevant market research on products and merchandise; continue to learn technical buying role as well as relevant category/sector developments; may perform buying duties/functions for a small number of products in a non-complex area.
Conduct research projects on products, merchandise, customer trends and market factors, utilizing the category review process to identify key factors affecting the performance of assigned category(s); maintain and/or increase knowledge of company product ranges and gain specific experience related to assigned products.
Collaborate with cross-functional teams in creating, developing and implementing financial models which manage assortment analysis and planning, product mix, pricing, gross margin, replenishment and promotional expenditures, as well as ensure proper product allocation and inventory levels to meet the financial model’s goals for both stores and distribution centers; as directed, use objective means to monitor progress toward goals, such as auditing sales and business performance (by item and category) to ensure planned profit margins goals are being met and recommend adjustments accordingly if they are not.
Develop advertising plans and promotions with vendors and Merchandise Director which drive and increase sales and expand profit margins consistent with financial plans; partner with Advertising and Visual Presentation teams to maximize impact of promotions.
Prepare and/or collaborate in the preparation of field and operations communications in order to ensure proper and actionable (timely) information is provided on special issues/concerns.
Ensure all activities comply and are conducted in accordance with international, federal, state and local laws, regulations and ordinances; remain cognizant of planned/proposed changes to same.
Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.
Perform other related duties, tasks and responsibilities as required, assigned and directed.
Direct and manage a small staff comprised of merchandising associates, including Merchandise Analysts. Responsibilities include recruiting, interviewing, hiring, training, mentoring/coaching, providing functional guidance, assignment delegation and follow-through, and, partnering with Human Resources, discipline up to and including termination. Other management tasks include, but are not limited to, providing input and direction on such topics as key goals and objectives; strategic and tactical planning, implementation and execution; budgetary issues; capital expenditures and associate management, training and development. Additionally, this position will lead a cross-functional team over which it does not have direct administrative authority. This position is expected to independently lead these teams through the successful development and execution of strategic plans and tactical imperatives to support the business plan for the assigned category(s).
Operates in a standard office environment. The majority of job duties are performed while seated indoors with little or no exposure to hazards. Day and overnight domestic travel to vendors, seminars and/or conferences is required periodically throughout the year. Extended domestic and overseas travel may occur periodically throughout the year.
Education and Experience:
Normally requires a bachelor’s degree or equivalent, preferably in merchandising, marketing or related curriculum. Requires a minimum of three years progressively responsible, professional-level merchandising experience as a buyer or category manager in a superstore, mass market or specialty national or large regional, multi-unit retail chain store. Of these three years, at least one to two years should have been served in a capacity involving work with a national or specialty chain, merchandise buying and marketing, product assortment, vendor negotiations, etc., as well as previous general management experience of professional-level associates.
Specific functional experience should include inventory management, product assortment, and vendor negotiations. Also, requires advanced business acumen and analytical skills necessary for proper financial modeling and management of assigned category(s), including the ability to control financial metrics required to achieve profit objectives. Must have advanced computer skills, including MS Office Suite and the aptitude to learn and utilize new internal applications. Additionally, this position requires a highly advanced level of knowledge, competency and continued development in the following areas with the ability to effectively:
Leading a small staff of less experienced merchandising associates and/or cross-functional team
Persuade, and motivate others with the ability to flex style as the situation requires, and collaborate or empower as needed
Partner and negotiate with vendors, as well as with Petco associates
Understand and communicate
with a diverse set of leaders and associates at various levels and within various functional areas that impact their category(s)
Continue to expand ability to manage multiple responsibilities with the skill to multi-task and shift focus from one task to another seamlessly
Develop long-range plans for assigned category(s) based on sound knowledge of category and corporate expectations. Collaborate with Merchandise Director on larger scope of business
Recognize and seize upon opportunities to maximize sales and profitability
Champion change management efforts through the effective utilization of the talent of team members
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