The Metrology Products Application Engineer is a contributing member of a team consisting of the customer, the manufacturers representative (an independent sales organization operating in specific geographic territories on behalf of the corporation), and the technical sales and marketing staff. The Metrology Products Application Engineer provides solutions-based support to the team through analysis of customer requirements, preparation of measurement reports for customer-supplied parts, equipment demonstrations, trade show participation, customer training, and after-sales technical assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Analysis of Customer Requirements: Based on customer-supplied parts, drawings, budget, and other information, determine the hardware and software that best meets the customer needs, considering accuracy, repeatability, cost, environment, productivity, data analysis, and connectivity.
- Measurement Reports: Prepare detailed application studies showing measurement results on customer parts. Perform detailed gage repeatability and reproducibility studies in accordance with national quality standards. Prepare reports using industry standard statistical process control (SPC) methods.
- Equipment Demonstrations: Demonstrate sophisticated coordinate measurement systems for prospective customers. Systems may be manual, semi-automatic, or fully automatic, and include optical comparators, video measuring systems, laser scanning systems, and multi-sensor measuring systems.
- Trade Show Participation: Attend and participate in regional and national trade shows. Duties include installation, set-up, and dismantling of exhibits, as well as equipment demonstrations during show hours, and networking with sale representative staff.
- Customer Training: Conduct training sessions for customers. Training covers use and operation of the measurement system, basic and advanced programming concepts (for automated systems), and data input, output, and analysis. Training may be at corporate facility or customer site.
- After Sales Support: Support the customer via telephone and on-site visits to ensure that the customer is receiving the maximum benefit from the equipment.
- ITAR- Ability to work with customers and parts covered under the US State Department International Traffic in Arms Regulations
Reports to: Western Region Operations Manager
- Four-year college degree in an engineering or quality related discipline or a two-year degree in same and equivalent experience.
- Working knowledge of blueprint reading, and dimensioning and tolerance standards (ASME Y14.5).
- Ability to work within a fast paced, deadline driven, multi-discipline environment.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Working knowledge of the Microsoft Windows environment and the Microsoft Office suite.
- Experience with quality reliability concepts or computer numerical control programming helpful.
- Experience with Python and C programming languages helpful.
- Be willing to travel 25-50% of the time.
other duties as required
Quality Vision International Inc - 18 months ago