Mgr, Logistics
Quest Diagnostics - Van Nuys, CA

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Duties and Responsibilities:

  • Manage team of Logistics Supervisors; responsible for goal-setting, performance management, development, coaching, and feedback of direct reports.

  • Makes timely and cost effective decisions for short- and long-term sustainability of business.

  • Provides clear vision and direction for direct reports; removes roadblocks for team and provides guidance in navigating through difficult situations.

  • Motivates, recognizes, develops and retains employees within team; fosters a culture of engagement within department.

  • Manages and oversees special projects, including, but not limited to:

  • Invigorate Initiatives

  • Integration of large or complicated clients

  • Route optimization

  • Cost analysis and expense reduction efforts

  • Quality and service improvements

  • Process improvements

  • Maintain route sheet accuracy and update local SOPs

  • Work closely with West Region Fleet Manager to optimize fleet in conjunction with route optimization initiatives.

  • Leads others by example by demonstrating core values of integrity, accountability, innovation, quality, collaboration and leadership.

  • Establishes and measures work productivity standards within department and ensures supervisors are holding employees accountable to policies and performance standards

  • Competencies:
    • Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers, and acts with customers in mind.

    • Timely Decision Making – Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.

    • Developing Direct Reports and Others – Constructs compelling development plans and executes them, pushes people to accept developmental moves, and is a people-builder.

    • Managing and Measuring Work – Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, monitors process, progress, and results.

    • Motivating Others – Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; Empowers others.

    • Priority Setting – Spends time and the time of others on what’s important; Can quickly sense what will help or hinder accomplishing a goal; Eliminates roadblocks and creates focus.

    • Communication – Has strong written and oral communication skills; can tailor message to a wide variety of audiences to achieve understanding.

    • Project Management – Ability to prioritize and delegate effectively to deliver results for complex projects within established deadlines.

    Supervision Exercised: exempt and non-exempt employees


    Education Preferred:

    BS, BA or equivalent experience.

    Work Experience:

    8+ years experience in logistics field with a minimum of 5 years in a supervisory capacity.

    Logistics experience including managerial.

    Project management experience.


    Travel Required within region and intra-region 20-25%

    Green Belt certification desirable

    Valid Driver’s License; MVR reflects safe driving; Skilled with computers; Able to effectively communicate with any audience using a variety of mediums

    Computer Skills: Must be proficient in Microsoft Office (required); experience with QDSTS, QDTrac, Megasys, Kronos, Pilgrim, and RiMMs preferred.

    Special Requirements
    • This position will be responsible for leadership and oversight of daily operations in, but not limited to, one of the following logistics operations:
      • Bakersfield, Santa Barbara, San Luis Obispo, Santa Maria, Ventura, and Van Nuys
    • Will oversee efforts to ensure employee safety, superior customer service and management of specimen integrity to facilitate quality results to our clients
    • Will be responsible for implementation of corporate and regional projects and initiatives
    • Work Location flexible within territory.

    • Quest Diagnostics - 18 months ago - save job
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    About this company
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    Quest Diagnostics is testing its ability to be the world's leading clinical lab. The company performs diagnostics on some 146 million...