Mgr Branch (HLE.Mgr Branch..Operations.MGR)
Hertz - Richardson, TX

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General Responsibilities:
Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you be a Branch Manager.

If this sounds like you then come aboard and join the Hertz Team!

As a Branch Manager...

You'll develop and maintain an effective marketing plan which details the steps to take in order to improve the success of the branch
  • Conduct face-to-face sales calls in order to obtain new business
  • Attend/host outside sales meetings or events to promote the company and branch location
  • Continue to increase the market penetration of the branch and increase revenue
  • Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
  • Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
  • Hold monthly staff meetings to keep employees motivated and informed of business operations
  • Complete sales calls with Managers and Management Trainees in order to further their development
  • Direct and organize all reservations and pick
  • Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
  • Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.

Mandatory Requirements:
Candidates need to have:
  • Bachelor's degree, business-related field preferred.
  • Customer Service, Management, and Sales experience required.
  • Experience in car rental, hospitality, or tourism preferred.
  • Must have a valid driver's license and an excellent driving record.
  • Ability to drive multiple types of vehicles (automatic)
  • Ability to project professional appearance.
  • Excellent communications skills with the ability to engage in verbal interactions with customers.
  • Strong sales skills
  • Strong problem-solving and decision making skills.
  • Properly manage employees including; training, developing, setting expectations, and disciplining.
  • Must have basic computer skills and knowledge of Microsoft Office programs
  • Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
  • Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following:

Physical Requirements:

Equipment Operation:

Yes No

Sitting

Yes No

Computer Terminal

Yes No

Standing

Yes No

Telephone

Yes No

Walking

Yes No

Portable Computer

Yes No

Bending and twisting

Yes No

Calculator

Yes No

Climbing

Yes No

Copy Machine

Yes No

Driving

Yes No

Fax Machine

Yes No

Pushing and pulling

Yes No

Dictaphone

Yes No

Speaking

Yes No

Other – Please specify

Yes No

Hearing

Yes No

Writing

Yes No

Lifting

Yes No

Typing

Yes No

Filing

Yes No

Seeing

Yes No

Reading

Preferred Requirements :
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE M/F/D/V

Hertz - 8 months ago - save job - copy to clipboard - block
About this company
897 reviews
Hertz operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 11,555 corporate and...