Mgr General Compliance
HSBC - Brandon, FL

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Manages assigned general compliance functions and/or operations for business groups typically of a small to medium size and complexity.

Impact on the Business

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Manage assigned general compliance functions for business groups typically of a small to medium size and complexity. Ensure adherence to the Compliance Officer and Money Laundering Control Officer handbooks

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Assist management in identifying and containing compliance risk, compliance monitoring and fostering a compliance culture. Work with management in the development and enhancement of products to ensure compliance with applicable laws and regulations; coordinate development and maintenance of supporting policies, procedures, agreements and contracts

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Serve as liaison for assigned businesses to foster good working relationships with internal audit and regulatory agencies affecting assigned business(es). Ensure appropriate accommodations for examiners, facilitate information requests and meetings, participate in exit interviews and coordinate management responses to examination findings

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To discharge the (Compliance Officer) accountabilities set out in the Compliance Officer Handbook by pro-actively assisting management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators

Customers / Stakeholders

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Develop external contacts among industry peer groups to determine/validate that the Company is following and instrumental in developing industry best practice

Leadership & Teamwork

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Provide support to assigned areas on compliance-related issues, including documentation and form review for compliance with applicable regulations

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Provide support to Corporate Learning & Development in the development and delivery of compliance training programs

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Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events

Operational Effectiveness & Control

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Maintain awareness of major regulatory changes affecting assigned business(es); ensure appropriate communication and development of appropriate policy/procedure changes to remain compliant.

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Identify and report all significant regulatory compliance breaches or gaps; work with legal and business management to design and implement changes to business policies and procedures as appropriate.

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Ensure compliance monitoring is in place, including processes for management of operational risk, in accordance with Company and regulatory standards

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To discharge the accountabilities set out in the Legal and Compliance FIM by pro-actively assisting management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators

Role Context

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This role will have compliance adherence responsibility driven by the line of business supported. This position supports the following lines of business, including but not limited to:

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Insurance:
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HBUS - Supports compliance function for HSBC Insurance Agency (USA), Inc. ensuring adherence with all relevant state and federal requirements impacting life, property & casualty and credit insurance products

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Product Development - Responsible for due diligence for US and/or Canadian new product development. Assists Compliance management in preparing Corporate Compliance Reports. Conducts Branch Audits; reports findings. Maintains information on legal and regulatory developments affecting insurance business

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Administration & Support - Supervises the Product and Compliance/Administration Support unit for assigned Insurance-related implementations. Provides direction on technical and product support to business unit staff, sales field and operational departments

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State Filings/Regulatory Review - Supervises state filings and regulatory review for Insurance. Assists with Market Conduct exam responses and Compliance Review and other Insurance related audits. Responsible for conducting insurance related audits. Provides responses to state banking exam and complaint related issues. Obtains MIS insurance information required for audit purposes

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Mortgage:
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General - Manages a portion of the compliance function pursuant to residential home equity/second mortgage lending and servicing for a national mortgage company. Communicates regulatory requirements for products offered

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Mortgage Services

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Customer Care - Provides compliance support to Customer Care business units within mortgage loan servicing to include coordinating implementation of applicable regulatory changes, updates and new law, creation and revision of applicable policies through Change Control, and the review of new and existing processes and procedures. Participates in applicable Customer Care department meetings and identifies possible concerns, provides assistance and guidance to applicable functional areas with projects and provides guidance and assists in the monitoring and review of third party vendors supporting functional areas; addresses matters of concern as identified and assigned by Department Manager

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Retail Services:
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General - Drafts operations policy and regulation changes and reviews system documentation for compliance. Resolves field-originated telephone and written questions, which pertain to assigned areas. Interfaces with business line management to review customer correspondence to ensure regulatory compliance. Completes compliance reviews of business operations as needed. Develop, manage and execute transaction monitoring quality control program

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Training - Coordinates annual compliance training for all merchants and for the monitoring of our merchants in the area of Anti Money Laundering to include monitoring of in-store cash payments and suspicious activity reporting

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Vendor Management - Manages the Vendor Management program for Retail Services, including affiliates. Ensures Service Level Agreements are in place and being monitored by the business. Coordinates the risk management software program for the department

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Private Label - Completes compliance reviews for Private Label business, which includes Bank revolving and state chartered sales finance loans. Completes compliance reviews of third party servicers. Under direction, manage completion of entire review process including identifying scope, controls review, transactional reviews and preparation of findings document. Participate in meetings with operations management to communicate findings and assist in development of final review report to Management. Verify all findings are appropriately addressed as outlined in the initial action plan.

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Advertising - Reviews all credit advertising; reviews and signs off on all paper and electronic customer disclosures. Coordinates the printing and distributing of customer disclosures. Completes audits of private label merchant web-sites for compliance

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Privacy Responsible for providing support and guidance to the business compliance departments as a subject matter expert in the area of consumer privacy. Manages privacy related projects and/or functions that are undertaken across business lines, including training and awareness programs, policy development, and participation in the Privacy Task Force. Responsible for managing projects to ensure compliance across business units with federal and state legislation and regulations related to data privacy, use of consumer data, or unauthorized data disclosure. Assists in evaluation of pending privacy legislation and its potential business impacts

Management of Risk

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Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues

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Promote an environment that supports diversity and reflects the HSBC brand

Observation of Internal Controls

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Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

Qualifications

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Minimum of six years proven and progressive financial services operations, compliance and/or legal management experience or equivalent

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Bachelor’s degree in business, related field or equivalent experience; Master’s degree preferred

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Good managerial, communications, analytical, organizational, project management and planning skills

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Knowledge of assigned businesses, products, operations, systems and organization and full understanding of all significant regulatory compliance requirements applicable to the business

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Proficiency with personal computers and pertinent mainframe systems and software packages

Job Field

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Legal & Compliance

Primary Location

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North America-United States-Florida-Brandon

Other Locations

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North America-United States-Illinois-Mettawa

Schedule

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Full-time

Shift

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Day Job

Job Posting

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04-Mar-2013, 05:00:00

Unposting Date

:

30-Apr-2013, 23:59:59

HSBC - 22 months ago - save job - copy to clipboard
About this company
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HSBC Bank Canada is a banking and financial services company. It has three segments: Personal Financial Services, Commercial Banking and...