Manage the AR staff in accordance with EmblemHealth policies and procedures. Review, revise and establish collection procedures as warranted.
Insure the prompt and effective follow up of delinquent premium and claim refunds.
Insure the integrity of all EmblemHealth receivables.
Insure the timely and accurate administering of the EmblemHealth termination policy.
Coordinate collection follow up with other areas through the Credit/Collection Committee process
Insure the administering of the large group reminder letter and the small group automated telephone reminder call processes
Coordinate the collection agency referral process
insure the prompt and effective dunning of claim refunds
Prepare a monthly AR statistical package of Upper Management review
Perform Finance projects as required
Insure the maximum level of staff expertise through staff training
Assist and coordinate technical issues with ISD on system upgrades, etc.
Review employee performance and adherence to EmblemHealth policy
Complete staff performance evaluations as required
Bachelor's degree required
Minimum 5 years managerial experience
Minimum 5 years collection experience
Excellent verbal and written communication skills
Strong analytical and interpersonal skills
Strong PC skills include Word, Excel, Access
EmblemHealth - 23 months ago
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EmblemHealth is set on being the mark of good health in the Northeast. The not-for-profit company provides health...