Responsible for accurately handling and processing all laboratory specimens, ensuring specimen integrity by adhering to laboratory procedures. Serves as a resource for specimen and testing information. Adheres to departmental policies and procedures to include department programs, quality control, quality assurance, and safety.
Promotes quality client/patient relations and creates supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with technologists and general supervisor as needed. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT, and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone, and computer methods.
I. Utilizes technical skills and abilities to perform laboratory testing.
v Ability to perform moderate to high complexity testing. Review of results required by general supervisor, technical supervisor/consultant, or laboratory director before reporting results.
v Follows laboratory procedures for specimen handling and processing, test analysis, reporting, and maintaining records of patient results.
v Understands and operates test systems proficiently
v Ability to troubleshoot test systems and take appropriate action according to predetermined protocols. Notifies appropriate supervisory panel
II. Utilizes technical skills and abilities to accurately handle and process specimens.
v Follows laboratory procedures for specimen processing
v Correctly identifies proper tubes, containers, transport media and storage temperature for each test type.
v Determines specimen acceptability, consulting with specimen processing supervisor, technologist, or pathologist as needed taking appropriate action when necessary.
III. Utilizes job knowledge, judgment, and problem solving skills to ensure quality
v Utilizes appropriate resources to answer inquiries for basic customer related issues.
v Utilizes appropriate resources for proper specimen processing
v Understands and follows all safety, infection control, and OSHA Bloodborne Pathogen guidelines.
v Participates in departmental quality assurance programs.
v Participates in departmental training programs
IV. Effectively utilizes departmental resources
v Demonstrates efficiency by performing procedures rapidly and determining priority.
v Utilizes appropriate supplies with minimal waste.
v Operates equipment to maximize efficiency and minimize down time.
v Utilizes unstructured time constructively.
V. Utilizes personal and professional skills to promote client relations.
v Communicates with laboratory staff and its clients to ensure quality patient care.
v Maintains and supports a service oriented relationship with its customers.
v Respects and maintains the confidentiality of information relative to clients and patients.
v Strives to maintain a positive work environment.
VI. Enthusiastically performs miscellaneous duties with completion in a designated time frame.
Education: Minimum aft Associates degree in a science OR equivalent
Minimum – training or experience in specimen collection and/or processing
Preferred – two years of laboratory training or experience in specimen collection and processing
Skills: Ability to communicate effectively at all levels within the laboratory and with laboratory clients. Ability to read and write.