Microsoft Systems Engineer
Interactive Intelligence Inc. - Indianapolis, IN

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This position is responsible for architecting, designing, and installing Windows server solutions located within our hosted facilities providing Interactive Intelligence’s Cloud offering. This role uses in-depth knowledge to design and manage Windows server solutions deployed in physical or virtual environments. The Windows Engineer will be part of a team that is responsible for all functions associated with the management of the enterprise server platforms to ensure required levels of stability and performance for our Cloud customers. Responsibilities include, but are not limited to:

Design, implement, and document data center infrastructure hosting our Cloud offering.

Design and configure Active Directory, Group Policies, and Windows Failover Clustering.

Design and install Intel-based HP Proliant and Blade Systems.

Provide level 3 support of data center infrastructure.

Work with a team of engineers to analyze and design the overall Cloud offering to achieve architecture with server virtualization, clustering, database, disaster recovery, and geographic redundancy.

Partner collaboratively to design, engineer and implement solutions in response to business and customer needs

The Ideal Candidate will Possess

Bachelor’s degree in computer related field or equivalent related work experience.

In depth knowledge of Windows server infrastructure with a minimum of five years hands-on experience supporting server infrastructure in a large enterprise environment

3 years of enterprise-level design experience

3 years of server virtualization experience, preferably Hyper-V.

Demonstrated knowledge and experience with Microsoft Server and related technologies including Microsoft Active Directory and Group Policy.

Ability to interact professionally and confidently with customers to resolve issues and promote customer confidence

Ability to work in a team environment.

Ability to present complex information in a clear, concise manner.

Ability to work independently and be resourceful.

~C~ *LI-JF1

About this company
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Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process...