Mobile Technician II
MV Equipment, LLC - Yuma, CO

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Job Description:
New Page 2

Job Title:
Mobile Technician II

Department:
Service Department

Reports To:
Service Manager

Supervises:
None

Job Function:
Operates a mobile
service vehicle to travel to customer locations and
performs in-field, machinery diagnostics and repairs as
required, consisting of, but not limited to, complete
component removal, disassembly, and reconditioning,
following prescribed Technical Manual procedures.

Essential Duties:
1.

Performs in-field machinery diagnostics
and repairs as required

2.

Serves as an in-field representative for
the dealership to provide service solutions and enhance
customer satisfaction.

3.

Coordinates with Service Manager to
establish and implement processes for all services that
will be offered, utilizing the mobile service vehicle.

4.

Establishes and implements proper
processes with the Parts Department to develop and
maintain an optimal parts inventory in the service
vehicle to accommodate common repair scenarios for the
machine population in the dealership’s area of
responsibility.

5.

Identifies and implements solutions for
customer service opportunities in the dealership’s area
of responsibility.

6.

Prepares all reports and forms required in
conjunction with work assignments.

7.

Maintains technical and product knowledge
on all equipment sold within the dealership’s area of
responsibility.

Skills &

Qualifications:
Good Computer
Skills
Good customer
care skills
Ability to
assemble and perform normal maintenance functions on
outdoor power equipment.
Good
communication and written skills
Good
organizational skills
High School
Diploma
Clean driving
record

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