Mortgage Consultant 2 SAFE Act Northern California
Citi - Seattle, WA

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Reference Code: 12045703
Location: Seattle, WA, US
Education Level: High School Diploma/GED
Description
Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals. This includes collecting and analyzing information about the customer's financial situation, financial and personal objectives, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history. Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution. Make recommendations to customers about which lending solutions would best meet the customers' objectives. Advise customers about the consequences, risks, and benefits of alternative lending solutions. Form deep working relationships with the business partner's management and sales staff (i.e., real estate agents) to assist with their financing needs. Organize educational, marketing, and promotional events and

activities in order to educate the agents as well as customers on Citi's offerings and to promote Citi as the provider of lending and other financial solutions. Additionally, participate in business partner's events and office activities. Facilitate and monitor the completion of all marketing responsibilities under the marketing services agreement in order to ensure that marketing responsibilities are fulfilled as needed. Work with the customers at open houses, realtor agent events, training events as well as within the premises of the partner's brokerage. Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals. Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the processors and acquire any additional information needed by the processors and/or underwriters. Work with processors/closers and customers to ensure the timely closing of the customer's loan.

Qualifications Two plus years of proven product sales capability is required (success in a commissioned environment preferred). FHA/VA & conventional loan origination experience is required. Banking experience preferred. Expert knowledge of general lending products and services and pricing alternatives in the industry. The ability to comprehend and explain financial calculations and pricing alternatives. The ability to communicate with customers about the proper documents and information needed to obtain a particular loan. Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA. Self-starters who can work independently or work with existing partnerships and branches. Proven track record of partnering with real estate agents to jointly fulfill customer home purchase and financing objectives. Ability to work as part of a team to grow the assigned branch/branches or community organization. Strong relationship development and management

skills. Deep knowledge of the real estate sales business. Superior customer service skills. Process oriented, results driven. This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.

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