Mortgage Loan Processor
CertusBank - Greenville, SC

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A CertusBank Mortgage Loan Processor will assist the customer, loan officer, closing agent, underwriter and investor to move the loan along in the mortgage loan process in a timely manner. This position involves exceptional organizational skills, proven superior customer service capabilities and the ability to work in a fast paced mortgage operations environment. As an individual with customer, loan officer, closing agent and investor contact, this person must be a professional and positive self-starter able to work efficiently with minimal supervision. Essential functions are as follows:

1. Process loan documents

2. Review loan files for accuracy and compliance

3. Ensure file conforms to program guidelines

4. Ability to work within mortgage LOS (Calyx)

5. High level of competency with DU and LP

6. Central contact point for customer, loan officer and underwriter

7. Maintain central point of contact during underwriting process

8. Manage the timeliness of entire loan process to ensure rate locks are honored, closing dates are met and files are monitored through entire process to correct timeline

9. Adheres to bank and security policy and procedure

10. Stay knowledgeable with all federal banking regulations to protect customers and avoid losses or penalties to the bank

1. High School diploma or equivalent experience required, bachelor's degree preferred.
2. Three to Five years of proven mortgage processing experience including Microsoft Word, Outlook, DU, LP and general mortgage software
3. Proactive skills and experience as well as customer service experience
4. Strong organizational skills
5. Ability to work with little to no supervision

6. Strong written and verbal communication skills as well as a professional image
7. Ability to deal effectively, tactfully and professionally with customers and bank teammates