Mortgage Origination Manager
ESL Federal Credit Union - Rochester, NY

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This position is accountable for ensuring that established mortgage sales, service, and productivity objectives are met.

Principal Accountabilities:
  • Ensure member focus practices are followed by the Mortgage Originations Group.
  • Ensure that sales objectives are met.
  • Ensure productivity and efficiency objectives are achieved.
  • Assemble, motivate, develop, and recognize a competent staff to meet the current and future objectives of Mortgage Originations.
  • Ensure member satisfaction objectives are achieved.
  • Ensure internal customer satisfaction objectives are achieved.
  • Establish and achieve annual budget and objectives (growth adjusted).
  • Ensure compliance with established policies and procedures and follow through on identified audit actions.
  • B.A. or B.S. or equivalent experience
  • Minimum 10 years business experience with at least 5 years in mortgage sales
  • Minimum 5 years supervisory experience
  • Excellent analytical and communication skills
  • Excellent people management skills
  • PC proficient
  • Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL

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