Music Hall Manager
Live Nation Entertainment - Houston, TX

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Job Description:Job Summary:
  • Responsible for assisting daily operations and
overall business objectives in the Restaurant.

Essential Functions:
  • Ensure comfortable atmosphere in room (lighting,
temperature, music volume, cleanliness-line of
sight)
  • Ensure that standards are being met regarding staff
uniforms, quality of service/food, timeliness of
food, guest relations
  • Assist and support restaurant staff in any of their
job functions as needed
  • Conduct daily pre-shift in an upbeat and
motivational manner
  • Conduct informative and motivational pre-shifts
  • Direct interaction with trainers/Blues Buster and
trainees
  • Conduct 100% table visits
  • Ensure that service is up to HOB standards
  • Assist in perceiving and troubleshooting potential
problems
  • Assist in scheduling staff, voids/closing comps,
liquor pulls, cutting staffing levels, checking out
Blues Buster and bar staff at end of shift
  • Responsible for bank and adherence to HOB cash
handling policy
  • Assist in filling “change” requests from bartenders
and servers
  • Maintain HOB safety and sanitation standards
  • Assist other employees and departments as needed
  • Perform daily liquor pulls for bar staff
  • Log nightly sales and operational issues in Manager
Log Book, either manually or online
  • Monitor the labor cost of the shift, paying close
attention to overtime
  • Accurate accounting close-out of special events
  • Checking accuracy of labor system at the end of the
shift
  • Maintain reservations
  • Oversee parties/special events in the rooms
  • Provide guidance in executing outstanding guest
service while following the House of Blues
implemented Steps of Service
  • Conducts performance counseling and ensures
discipline procedures follow all HOB guidelines
  • Recruitment and Training of hourly staff members
  • Develop strategies to generate/enhance revenue
Job Qualifications:Required:
  • Ability to work late hours
  • 3 years supervisory experience in high volume
restaurant/music hall environment
  • Working knowledge of restaurant operations
  • Entry level knowledge of state, federal and local
liquor laws, retail operations, computers (Microsoft
Office- Word, Excel, Access and PowerPoint)
  • Skill in leadership, guest relations, decision
making and staff schedule maintenance
  • Ability to engage in positive interaction with staff
and guests, prioritize, organize, motivate staff,
problem solve, delegate, follow-up, communicate,
diffuse possibly volatile situations with tact
  • High School diploma
Preferred:
  • Point of Sales knowledge, preferably MICROS
  • Responsible Alcohol Awareness Training Certification
or Equivalent
  • Some college or college degree
Physical Demands/Working Environment:
  • Working environment is fast-paced, often loud and
stressful
  • Position requires extended periods of prolonged
standing and working on your feet
  • Must be able to lift or move up to 25 lbs using
proper lifting techniques
Req. Code : 3714
Division/Department : HOBE

Live Nation Entertainment - 22 months ago - save job
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