NBD Analyst
DDR - Beachwood, OH

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NBD Analyst position handles the receipt and distribution of all incoming work assignments, the day-to-day administrative needs of the department and tenant account analysis and reconciliation.


  • Responsible for assigning all work that is received in the department Ancillary Income Inbox. Assigns electronic tasks, via the Salesforce Database, to NBD Billing Analysts for all executed agreements. Prints or copies all work received via overnight mail, email, fax or interoffice mail, and logs, assigns and distributes to NBD Billing Analysts or NBD Accountants. This includes new license agreements, renewals, terminations, non-tenant billing requests, sales and utility invoices, closing notices, and miscellaneous inquiries.
  • Conducts an initial review of incoming license agreements to verify execution, and or other billing requests, to ensure required documents and back up essential for billing has been received. Verify deal type is correctly classified, and all pertinent fields (financial and non-financial) are completed.
  • Responsible for following up with electronic tasks to deal maker if there are missing documents or fields are incomplete.
  • Manages the tenant closing process after receipt of the closing notice. Sends timely notification for billing to be stopped and prepares and enters adjustments required to prorate or remove billing after the closing date, by the stated deadline.
  • Assists with entering Ancillary tenant sales into JD Edwards, and sales related processes.
  • Research to resolve billing errors to correct tenant accounts; input tenant account adjustments.
  • Assists with research to resolve unapplied cash issues to clear prepayments.
  • Review exception reports/spreadsheets to ensure all increases are processed on a timely basis (i.e. CPI/Misc).
  • Provides back up and assistance to NBD Cash/AR Analyst to ensure timely ancillary lockbox applications, application corrections and applications of prepayments associated with agreements, after billing is completed.
  • Back-up Billing Analysts for Non-tenant/Invoice Billings.
  • Provide assistance to department in ensuring timely and accurate completion of department work by analyzing daily activity and status for all incoming billing, including adjustments, terminations, etc.
  • Work with tenants, Collections, Disputes, Leasing and Property Management to resolve tenant disputes in a timely manner.
  • Coordinate with Corporate Retail Partnerships department regarding issue resolution.
  • Scan completed adjustments.
  • Filing and record retention or all lease billing and adjustment files.
  • Assist with training new employees as requested.
  • Foster a spirit of teamwork within department.

  • Requirements

    Education, Training and/or Experience

    Associate degree in accounting or finance or a minimum of two years experience in accounting and billing, or equivalent combination of education and experience.

    Knowledge, Skills, Abilities and Personal Characteristics

  • Basic knowledge of accounting.
  • Knowledge and understanding of real estate accounting practices.
  • Ability to deviate from standardized work and established procedures to resolve special problems.
  • Basic math skills (addition, subtraction, multiplication, and division).
  • Computer skills; data entry and spreadsheet software capabilities.
  • Ability to operate standard office equipment including accurate 10 key skills; follow office procedures.
  • Able to work independently with minimal supervision.
  • Strong attention to detail; ability to perform duties with a high level of accuracy.
  • Effective oral and written communication skills, and strong interpersonal skills.
  • Ability to apply common sense and logic to solve problems.
  • Ability to work as a team player.
  • PREFERRED QUALIFICATIONS Previous accounting work experience with real estate properties.

    About this company
    Deer Park Town Center is managed by DDR, which owns and manages 538 value-oriented shopping centers representing 134 million square feet in...