National Account Manager
K12 43 reviews - Virginia

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K¹² is a dynamic company on a mission to provide the most compelling, comprehensive, and effective K-12 education available. Our employees are a critical part of an organization that is providing powerful, new options for the way children can be educated. They have a passion for education and a drive to make a difference.

We pride ourselves on maintaining the highest level of integrity. We have the same high expectations for our employees as we do for the students who are in our programs.


Maintains and expands relationships with clients of the organization by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

•Manage the relationship and deliver excellent service to the K12 Key Account assigned.
•Prospect to identify and qualify new potential customers, including cold calling and development of leads through referral channels, to generate appointments and establish relationships.
•Close sales of virtual school programs to prospective customers, to meet sales goals and contribute to company profitability.
•Complete all sales paperwork promptly, thoroughly and accurately.
•Ensure a clean knowledge transfer and hand-off of closed sales to the Operations Division.
•Maintain all sales resources and databases.
•Effectively communicate with K12’s Key Accounts and corporate staff.
•Take ownership of issues and show professionalism and control.
•Develops and implements strategies to maintain and/or expand sales within an assigned territory.
•Prepares a plan for each account to identify what and how short and long term needs may be met.
•Forecasts the demand for product(s) within assigned territory.
•Provides reports on the budget and sales activity for a given period of time.
•Interfaces with the customer to understand the customer's overall objectives and requirements.
•Contacts customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.
•Shares details with customers on additional offerings to provide value added service.
•Serves as a point of escalation for issues or activities that the customer encounters during product utilization.
•Expedites the resolution of customer problems/complaints.
•Prepares and conducts technical/product presentations and demonstrations.
•Participates in trade shows by representing the organization and sharing information on products.
•Provides feedback to marketing and product engineering teams for future product

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Internet software and Database software.

EOE and Drug-Free Workplace

About this company
43 reviews
K12 isn't a missing element from the periodic table, but it could help kids learn the periodic table. The company offers online...