CRM/ERP Application Lead
Qualys - Redwood City, CA

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The ideal candidate will have a minimum of 7 years’ experience in handling NetSuite/SalesForce/SAAS (CRM/ERP) implementations, which include but are not limited to, setup, configuration and customization of the application.
Support and manage third party applications and integration with NetSuite such as DocuSign, Avalara Avatax, Birst
Create documentation for Technical Design, policies, procedures, workflows
Perform functional configuration and maintenance for systems based on changing operational and business needs
Solid understanding of common industry standard business processes such as:
Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing, Payroll, Expense Tracking, Multi-currency, Commissions),
Sales Force Management (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas),
Inventory Management (Purchasing and Fulfillment)
Support (Cases Management).
Marketing Campaigns and Web presence (Net or Ecommerce, Shopping carts, Website layout).
Successful candidates should have demonstrated experience in translating customer business requirements into workable world class business solutions, candidates should have excellent client management skills and be able to work with the end users to execute on an implementation plan.
Working knowledge of and experience using XML, JavaScript, AJAX, HTML, Crystal and SQL is desirable.
Experience with designing and writing HTML, Java and/or Javascript a plus.
Ability to coordinate with cross-functional teams and communicate effectively to both technical and non-technical teams
Recommend system changes and enhancements
Research core system issues, identifying root causes and driving resolutions
Support research, analysis, and development of new concepts and emerging technologies
Testing and implementation of required upgrades
Experience with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience required
Proven written and verbal communication skills
Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills

About this company
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Qualys, Inc. is the leading provider of Software-as-a-Service (SaaS) IT security risk and compliance management solutions. Qualys solutions...