Network Administrator I
A+ Federal Credit Union - Austin, TX

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Job Description:
Looking for a career working with computers? This
position is a great starting point. Check it out!
Our Network Administrators provide technical assistance
to users of the telecommunications sytem and the
computer network on problems and related projects. In
this role, you would assist with the operation of the
computer network, the telecommunications network, and
peripheral equpment.
  • Handle second-line support issues (issues escalated
from Computer Support Specialist or other staff as
appropriate) for data, networking, or
telecommunication problems and appropriately
communicates the actions to resolve issues.
  • Contact the appropriate vendor for service when a
problem cannot be resolved.
  • Escalate unresolved support issues to appropriate
Information Systems staff and/or the AVP of
Information Systems.
  • Responsible for creating and deleting users from all
  • Administration of network rights structure will be
coordinated with appropriate Information Systems
staff and/or the AVP of Information Systems and administration
of core system rights will be coordinated with the
appropriate Credit Union department and with the AVP
of Information Systems.
  • Responsible for installation and configuration of
PCs, PC peripheral equipment (monitors, printers,
signature pads, scanners, and other PC-attached
devices), and PC software. This includes the
maintenance of appropriate configuration images for
PCs, and a basic inventory of all hardware and
software on the network PCs. This will also include
the maintenance of security hardening guides for
these systems and the consistent application of the
security rules in system configurations.
  • Develop software applications used to automate
Information Systems functions. May also develop
software applications to meet specific needs such as
the collection, tracking, and reporting of
  • Perform database administration as needed.
  • Evaluate, test, and recommend upgrades and/or
enhancements to PCs either through hardware,
software, or operating upgrades, performing such
upgrades after receiving approval from supervisor.
  • Maintain the security and confidentiality of
pertinent information and records.
  • Maintain professional relationships with all
software, hardware, and network vendors to ensure
timely corrections and new enhancements.
  • Relay all major system upgrades to supervisor.
  • Train staff on network applications as they relate
to hardware or software upgrades.
  • Assist with the installation, configuration, and
maintenance of network servers, networking
equipment, and telecommunications equipment.
  • Monitor telephone system to ensure that the system
is available to all users and resolves communication
  • Perform required steps to execute and monitor
backups on all systems.
  • Assist with software upgrades on all systems.
Job Requirements:
  • High school diploma or G.E.D equivalent.
  • Prefer college course work in related field
  • Prefer technical training in related field
  • Minimum of four years' experience in related field.
  • Basic understanding of computers, ability to trouble
shoot problems
  • Ability to work flexible hours, including late
nights and weekends
  • Working knowledge of financial institution policies
and procedures
  • Basic math/accounting skills, light typing, 10-key
calculator by sight, verbal and written
communication skills, research and problem solving
  • Strong logical ability
  • Knowledge of networking, PC and databases.

A+ Federal Credit Union - 14 months ago - save job - block
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About this company
8 reviews
A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a picnic meeting at Zilker Park in Austin. These foresighted...