To support the Information Technology Department. Handle server maintenance/issues, LAN/WAN network maintenance/issues, projects, and user support.
Must be able to be on-call.
Responsibilities:
End-User support
Troubleshooting desktop, server, LAN/WAN, hardware and software
Network administration
Server administration, monitoring, and troubleshooting
Phone system administration
24x7 support of productions systems
Other duties or special projects as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION, TRAINING AND EXPERIENCE
Bachelor’s Degree in an IT-related field.
Technical Certifications or related degree
Teamwork and multi-tasking skills.
Windows Server 2000, 2003, and 2008
Windows XP and Windows 7
Microsoft Office 2007/2010
Symantec Backup Exec 2010
Symantec Endpoint Protection
Lenovo Laptops, Dell and HP desktops, HP Servers
PC Imaging
TCP/IP
Exchange 2007/2010
Active Directory/Group Policy
LAN/WAN Monitoring and Troubleshooting
Cisco switches, routers, WLAN, and firewalls
VMware and EMC storage a plus
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to read, write and speak English fluently.
PERSONAL ATTRIBUTES
• Must be dependable and organized with the ability to effectively problem solve
• Must be calm and reassuring with a positive mental attitude
• Excellent customer service skills are required
• Strong interpersonal, verbal, and written communication skills
CardioNet - 4 months ago
- save job
-
block
