When you decide to join the Digicon team, you gain the benefit of peace of mind. Our clients and partners choose us because we give them the innovations, solutions, and worry-free support that they need to excel. Our employees choose us because we offer the diverse career avenues, cutting-edge work, and corporate culture of stability, camaraderie, and work-life balance that they deserve. Approach the future with clarity and confidence—join Digicon.
We are currently seeking a Network Admin to work at our client site in Washington, DC. This is a full-time employee position with Digicon Corporation.
Position Description :
The position is on-site at government facility in downtown Washington, DC providing support and maintenance to a medium-size enterprise-wide Microsoft Windows/Cisco infrastructure. Environment includes Cisco routers, switches and hubs; Windows Servers and Desktop Computers, DELL Laptops, Active Directory, Exchange/Outlook email, and Windows Terminal Server. Candidate will provide general network administration and Tier 2 Help Desk support.
Manage user accounts and access to network resources.
Reset password and access permissions on demand
Support desk-side technicians in equipment installations, moves, adds & changes
Manage user email distribution lists
Manage network print queues, troubleshooting and resolving queue problems
Update printer drivers installed on servers as required
Manage general Multifunction Device (MFD) operations
Manage release of email quarantined because of suspected security issues
Support Terminal Server and Virtual PC
Miscellaneous desktop/ network operations related task
Position Requirements :
Knowledge of Windows Server 2003/2008, Active Directory, Windows XP and Vista
Knowledge of Windows Terminal Server 2003/2008
Experience with Symantec or similar security software
Basic knowledge of networking, including TCP/IP, switching and routing concepts, network printers, network devices, configuration and topology.
Work experience in Tier 2 Help Desk Support using an automated system like FootPrint, Remedy or Heat.
Strong customer service skills and attitude
Ability to work in a fast paced team environment with minimal direction
2 - 4 years experience in network administration support in a similar complex environment
Excellent problem-solving/root cause analysis skills
Collaborate with senior staff and client to resolve complex problems
Bachelor's Degree in Computer Science, Information Technology, Computer Information Systems
Additional Skills and Experience Desired:
Microsoft certifications a plus
Digicon Corporation, founded in 1985, is a full-service Information Technology solutions provider with numerous nationwide clients and over 300 employees. We offer exciting and diverse careers in federal, state and local, and commercial arenas throughout the Washington, DC metropolitan area and beyond. As an Equal Opportunity Employer that provides comprehensive and flexible benefits packages, Digicon is dedicated to hiring and supporting a diverse community of exceptional professionals. Visit http://www.digicon.com/careers.html for more information.
All candidates must be authorized to work in the US for any employer and able to pass a background check. No relocation assistance is available. EOE M/F/D/V.
Digicon Corporation - 18 months ago