Network Analyst
Haven Hospice - Gainesville, FL

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Position Summary:
Responsible for the installation, layout, and maintenance of all network components.

Plan, design, analyze, and provide technical support for data communications network or group of networks.

Conduct research and evaluation of network technology and recommend purchases of network equipment.

The Network Analyst will work under the direct supervision of the Director of Information Technology and the Chief Information Officer.

Bachelor's Degree in Computer Science or equivalent. MCSE, CCNA, CCNP and or other equivalent certifications preferred.

At least 3-5 years progressive work experience in the IT field. Ability to handle multiple priorities. Proficiency with verbal and written communications, organizational, problem-solving and interpersonal skills.

Principal Accountabilities and Functions:
Consult with users and evaluate requirements, recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation of data networks.

Analyze and resolve technical problems for established networks.

Plan, test, recommend, and implement network, servers, security, SANS, backup hardware and software, and workstation hardware and software.

Provide network documentation, training, and guidance to computing system clients.

Serve as technical specialist in network problems and emergencies.

Troubleshoot and resolve network production problems.

Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system.

Recommend network solutions for short-, medium-, and long-range network projects.

Install, configure and maintain network components.

Determine plan layout for new hardware or modifications to existing layout.

Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services.

Establish user profiles, user environments, directories, and security for networks being installed.

Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems.

Work with vendors to resolve complex network problems.

Maintain confidentiality with regard to the information being processed, stored or accessed by the network.

Document network problems and resolutions for future reference.

Other duties as assigned.

Critical Skills:
Mission Driven - Alignment with the Haven mission, culture and values of collaboration, accountability, respectfulness, ethical behavior and service-driven.

OSHA Category III - no occupational exposure to blood and other potentially infectious body fluids and materials.

Tools and Technology - Servers, Switches, Routers, Firewalls, Wireless Access Points, Desktop Computers, Tablets, Laptops.

Work Environment - Normal office environment with fast paced and multi-tasked work. Sitting, standing, light to medium lifting, good finger/manual dexterity. Works with others. Work with others may at times be demanding in stressful situations.

Responsibilities may require evening and weekend work in response to needs of the systems being supported.

Leadership – Strong leader who demonstrates self confidence, collaborative team orientation, clinical credibility, and high energy. Effective team builder that possesses excellent problem-solving skills. Ability to identify and adapt to shifting priorities.

Communication - Excellent interpersonal skills to quickly gain trust and establish credibility with the IT team, the Director of IT, the CIO, management; outstanding presentation skills and ability to communicate clearly, concisely and persuasively.

Focus - Ability to set and meet strategic objectives, plans and time schedules.

Relationships - Demonstrated ability to establish positive relationships and work effectively with all internal and external constituencies, including.

Executive Presence - Capacity to represent Haven well externally and convey a professional and positive image regarding the organization and each industry in which SanteFe and its Affiliates operate.

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