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Responsible for the monitoring, troubleshooting, and repair of the company's voice and data communication network for FDS. In addition provide level 2 support to initiate quick and efficient resolution for network outages including the loss of phone services that support stores as well as corporate users. The Network Analyst will be responsible for providing support and resolutions in accordance with an approved service level agreement (SLA) and provide daily performance metrics for supervisor ...
WorkInRetail - 2 years ago
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