Network Engineer II
Vonage - Holmdel, NJ

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Reporting to the Manager of Network Support, the Network Data Engineer II provides technical support knowledge and expertise in the planning, design, analysis and trouble isolation for the Production data network infrastructure. This position requires advanced IP Networking knowledge and strong written and verbal communication skills. The individual should also possess the ability to interface with all levels internal and external contacts

  • Manage and close escalations and incidents from NOC and lead trouble resolution
  • Participate in the "on-call" rotation with other members of the team
  • Provide documentation for NOC and other departments for common tasks
  • Manage both internal and external routes to provide optimal performance on IP based networks
  • Carry out interoperability testing of equipment and software with Vonage services
  • Analyze trends to determine performance and recommend corrective actions
  • Internal knowledge transfer to implementation and support teams regarding new solutions or
  • proposed changes to Vonage network infrastructure
  • Lead Maintenance activities and upgrades of architecture components
  • Develop routing and access solutions for new applications and services
  • Mentor and or coach junior team members technical issues and trouble isolation procedures
  • Must possess a strong strategic thinking capacity, effective communication skills and a to build and maintain effective partnerships both internally and externally

  • Certifications such as JNCIS or JNCIP are preferred
  • Intermediate to advanced knowledge of IP protocols such as RIP,EIGRP, OSPF, IS-IS and BGP
  • Intermediate to advanced knowledge of traffic management protocols such as MPLS, QoS, RSVP
  • Intermediate to advanced knowledge of layer 2 technologies like RSTP, STP, Frame Relay, Ethernet
  • Intermediate to advanced knowledge of Load balancers technology F5 preferred
  • Intermediate to advanced knowledge of VPN technology (remote access, site to site, IPSEC, etc)
  • Experience with Packet capturing and protocol analysis (TCP, UDP, ICMP, packet dissection, etc)
  • Knowledge of DNS & DHCP protocols (managing large multi-tiered DNS & DHCP)
  • A strong understanding of WAN transport technologies such as SONET, SDH and DWDM
  • Familiarity with VoIP protocols such as SIP, H.323, MGCP, SDP and RTP
Additional Skills (would like to have but not required):
  • A working knowledge of network security
  • Experience in QOS and or Wireless
  • Project and time management skills

This position requires a minimum of 7 years practical experience in this field or relate

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