The Network Engineer plans, implements, and operates the City of Eugene’s communications network for both public and business use. This key position provides complex technical support for wired and wireless data communications throughout the City’s extensive network infrastructure. In addition this position plans, consults, researches, programs, installs, maintains, troubleshoots, and documents telecommunication network infrastructure. R esponsibilities include diagnoses and resolution of complex hardware and / or software problems which impact the network and evaluation, testing, and implementation of new equipment; provides support and technical assistance to operations and technical staff.
Salary Range: Based on qualifications, this position may be filled at the Systems Programmer 1 or 2 level.
Systems Programmer 1: $58,136-$72,488 Annually
Systems Programmer 2: $63,481-$79,081 Annually
Work Schedule: 40 hours/week, Monday-Friday; must be available for after-hour projects or emergency support work as needed.
Department / Division: Central Services Department / Information Services Division (ISD)
Work Location: Information Services, 100 W. 10th Avenue, Suite 450, Eugene
Position is open until filled, however applications received by April 8th, 2013 will be given priority consideration.
Online applications only
Must Pass Police Background Check
Examples of Duties Performed - Duties may include but are not limited to the following:
Analyzes, diagnoses, and resolves complex hardware, communications, network, and operating systems problems/issues.
Coordinates with, and provides technical support to, application systems analysts, data base administrators, application support technicians, and other technical staff within the City.
Evaluates, selects, installs, configures, tests, upgrades, and maintains a variety of network services and devices such as LANs, WiFi, VPN and VOIP system / network monitoring tools, and network bridges, routers, and other network technologies.
Evaluates, selects, installs, configures, tests, upgrades, and maintains network operating system software and network and operating system monitoring tools.
Evaluates, selects, and inspects new equipment, systems, and services ensuring established specifications are met; researches product capabilities; manages vendor contracts.
Monitors network performance using a variety of tools; recommends and implements solutions to improve reliability and increase performance.
Designs and performs moves, changes, and installations for highly specialized components on the network; maintains detailed records on configurations of network components.
Acts as technical liaison between ISD and Regional Information System agency staff or other technology providers.
Writes internal program, system, and operational documentation used by technical staff.
Interacts with vendors to initiate warranty work and solve problems.
Makes technical presentations to technical and non-technical staff.
Works on or may lead large, complex, network projects involving other technical staff.
Designs, develops and maintenance of network policies and procedures in such areas as data security, network access, and disaster recovery.
Researches new technology and telecommunications technology; recommends type of platform to use and network changes; coordinates implementation of new services.
Enhances system usability and efficiency by determining requirements, evaluating and acquiring system software and equipment, replacing obsolete components, and improving capabilities of existing system components.
Plans, coordinates, and documents network architecture.
Plans, designs, implements, and maintains network infrastructure ensuring load balancing, redundancy, and backup.
Troubleshoot and resolve infrastructure network problems working with City and Regional Information System (RIS) agency technical staff to identify, isolate, and correct problems.
Receives direction from the IT Technical Operations Manager.
Project-leadership duties; does not supervise other staff.
Consults with users on telecommunication needs; troubleshoots and resolves issues; analyzes user needs; applies technology to meet needs.
Researches technical questions using a variety of methods.
Serves on a variety of Division, City, and multi-agency committees and task teams.
Manages duties within targeted project time frames.
Performs related duties as assigned.
Knowledge of :
Local and wide area network topologies and components such as interfaces, communication protocols, wireless communications including Wi-Fi, network operating system and monitoring software, VPN, VOIP and network system utilities.
Wireless network technology including point-to-point and Wi-Fi.
Network hardware and cabling to support LAN functionality.
Local and wide-area network hardware and software and related transmission and interface protocols.
Principles of network design and network application design.
Wiring standards and schemes, operating systems and methods, and tools used to install, operate, and maintain telecommunications systems.
Telecommunication application design, problem-solving, and integration with other technologies.
Principles and standards of purchasing and contract management.
Concepts and techniques of project management.
Ability to :
Communicate clearly and concisely, both orally and in writing; make presentations as needed.
Understand complex technical issues and apply technical knowledge in development of solutions; systematically identify problem source(s) which prevent successful implementation and functioning of a large project.
Effectively manage projects within agreed upon budget and time frames.
Convey technical information simply and clearly, both orally and in writing; write system and operational documentation for use by technical staff.
Apply logic, knowledge, and experience in recognizing patterns and trends to solve problems.
Participate in a variety of task teams and committees; establish and maintain cooperative working relationships with those contacted in the course of work.
Use a variety of data processing and network equipment and other job-related tools and electronic devices.
Acquire considerable knowledge of the organization, ISD's customers, and City systems and equipment.
Manage vendor and service contracts as needed.
Any equivalent combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the job.
Systems Programmer 1 - Four years of increasingly responsible experience in implementing, testing, and administrating network devises including switches and routers, LANs, VPN, and Wi-Fi access points and systems; hardware setup, maintenance and installation.
Systems Programmer 2- Six years of increasingly responsible experience in implementing, testing, and administrating network devises including switches and routers, LANs, VPN, and Wi-Fi access points and systems; hardware setup, maintenance and installation.
Bachelor’s degree from an accredited college or university with major course work in Computer Science, Telecommunications, or a closely related field; Combination of education and experience may be substitued to meet the education requirements.
License or Certificate:
Valid Oregon driver’s license, or ability to obtain by date of hire; must pass driving records check and, if hired, maintain a driving record that meets the City’s standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).
PASS A POLICE BACKGROUND INVESTIGATION.
In addition to the salary listed above, upon eligibility, the City will contribute the employee contribution of 6% and the employer contribution to a retirement program administered by the Oregon Public Employees' Retirement System (PERS).
Work is performed primarily in an office environment. Required to sit, keyboard, listen, or speak for extended periods. Persons in this position may be required to work outdoors and around telecommunications vaults. Work includes operating a variety of office and telecommunications equipment. Work activities include bending, stooping, kneeling and occasionally lifting 25-45lbs.
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.
DUE TO THE VOLUME OF APPLICATIONS RECEIVED BY THE CITY, GENERALLY, ONLY APPLICANTS SELECTED FOR FURTHER CONSIDERATION (TESTING, INTERVIEWS) WILL BE CONTACTED
. Anyone requesting information on a selection process may contact Human Resources (541) 682-5061 or check the status on the Employment Opportunities Website at www.eugene-or.gov/jobs . The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.
The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community. As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.
City of Eugene, OR - 16 months ago