Network Engineer
Information Technology (IT) - Santa Clara, CA

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Untitled Document

The Network Engineer reports to the Manager of Networking and Telecommunications
(I.T.). The primary responsibility for the position is to work with the Information
Technology network engineering team lead by the lead Network Engineer to maintain
the operational stability of, provide technical support for and assist in design
of the University’s enterprise data network.

The activities of this position must support the Mission and Goals of Information
Technology and the University.

I. Essential Duties (major functions, each accounting for 20% or more of the
position)

Provides second and third tier customer service and assistance to networking
customers. Provides diagnostic and troubleshooting for network problems.

As a member of the Network Engineering team, assist in the ongoing definition
and development of the enterprise network structure, services, procedures,
and policies. Is responsible for designing the placement of, coordinating
the installation of, and maintenance/operation of enterprise-wide networking
equipment (including routers, hubs, switches, wireless devices). Has a leadership
role in the implementation of several networking solutions as defined by the
team lead.

Works and coordinates with other I.T. staff as appropriate.

II. Specific Duties (representative examples of tasks or projects related

to the essential duties listed above ):
Perform problem analysis and resolution for network problems.

Occasionally perform on-site (in the customer’s office) support
to customers.

Be proactive in notifying customers of outages, changes, updates and
new features.

Must accept that on occasion and depending on the situation will be required
to work beyond and in addition to the traditional work schedules/hours including
project work and responding to failures.

Required to wear a cell phone and pager.

Required to work non-standard hours to respond to failures, outages and
scheduled maintenance.

Designs the placement of and operates networking equipment.

Prototypes and evaluates new and existing network technologies, equipment
and services.

Maintains the inventory of network assets.

Administrator of the network management stations and equipment.

In collaboration with the Communication Technician, maintains campus
communication rooms.

Responsible for insuring proper operation of equipment by developing
and implementing appropriate monitoring and testing protocols. Monitor network
for performance, security and policy violations and document as necessary
for appropriate reaction.

Maintains network address and routing tables.

Responsible for configuring and implementing the campus wireless network
overlay including the security infrastructure.

III. Other Duties (duties which may be expected of the incumbent but are not

considered essential under the Americans with Disabilities Act)

Performs related duties as necessary.

Other duties as assigned by supervisor.

Attendance at industry conventions, presentations and conferences.

Keeping current on technology trends.

Give support to other Information Technology staff in support of their
job functions.

IV. III. Qualifications ( minimum required; maximum preferred ):

Professional

As a minimum, BS Degree, plus two years of applicable post-graduate
experience OR pertinent technical training and certifications plus five
years of experience.

Must be skilled as a technical troubleshooter.

Experienced in the administration and operation of data network.

Knowledgeable in multiple networking services and protocols including
IPX/SPX, TCP/IP, DHCP/BootP, DNS, RIP, ARP/RARP, VPNs, VLANs, Subnetting,
and Routing.

Experience with VoIP, IP TV and multicast is desirable

Knowledgeable in use of network management and analysis tools. Experienced
using Fluke NetTools and analyzers, packet sniffers

Knowledgeable in the use and operation of a Personal Computer.

Must be able to handle and operate equipment, which can be located
in racks, on tall shelves or in cabinets at heights up to 8 feet and weighing
up to 75 pounds.

Experience with Cisco routers, switches is required.

Experience with Cisco firewalls, Cisco ASA, Palo Alto Networks firewalls
and Q1Labs QRADAR are desirable.

Experience writing scripts or code is desirable

Personal/Personality

Must have experience interacting with other people in a customer service
capacity. Having good interpersonal and written and verbal communication
skills is important.

Must be able to work in a collaborative, team environment.

Must be a “self-starter” and be able to proactively identify
problems (or potential problems) and propose solutions. Initiative and
creativity are important qualities to make this position successful.

The University technology environment is very dynamic and challenging.
A person who can adapt to change and enjoys these challenges is sought.

Untitled Document

The Network Engineer reports to the Manager of Networking and Telecommunications
(I.T.). The primary responsibility for the position is to work with the Information
Technology network engineering team lead by the lead Network Engineer to maintain
the operational stability of, provide technical support for and assist in design
of the University’s enterprise data network.

The activities of this position must support the Mission and Goals of Information
Technology and the University.

" >

Santa Clara University - 13 months ago - save job - copy to clipboard - block
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Emerging Health Information Technology is a wholly owned subsidiary of Montefiore Medical Center. Emerging Health IT, a healthcare IT...