Network Management Specialist
NJVC, LLC - San Antonio, TX

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The Network Management Specialist will work in a 24x7x365 environment working on rotating shifts. The primary responsibility is to resolve incidents on the Customer Enterprise IT that are outside of normal scripted responses.

Detailed Description

PRIMARY DUTIES AND RESPONSIBILITIES

The Network Management Specialist will work in a 24x7x365 environment working on rotating shifts.
·
Resolve incidents on the Customer Enterprise IT that are outside of normal scripted responses.
·
Apply available tools and techniques to restore network services remotely.
·
Implement and/or articulate corrective measures and document that information into knowledge articles.
·
Operational oversight and input to all system level support desks.
·
Author, review, provide feedback or revise knowledge articles for incidents.
Job Requirements
EXPERIENCE REQUIREMENTS

This position requires a Bachelor’s degree and 5-7 years of relevant experience or equivalent relevant work experience.

Additionally, the following training is highly desired:
·
ITIL® v3 Foundations certification
·
CCNA / FCNE Certification
·
PRIVAC
Security Clearance Requirement:

TS/SCI with polygraph is required.

I/A Certification Requirement:

N/A

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About this company
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An Alaska Native Corporation, Chenega Corporation has gone from landowner to business titan. Founded in 1974 to represent the Chenega people...