Network Operations Center (NOC) Specialist
Intermedia Group, Inc. - New York, NY

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Our firm, INTERMEDIA GROUP, a large US Based Retained Staffing Agency, has been asked by our client, Financial Industry Regulator to aid in filling the below listed requirement.

Job Title: Network Operations Center (NOC) Specialist

Location: New York, NY

Employment Type: Contract to Hire (6 months)

  • Position Description -
NOTE: The NOC runs 24/7. The team changes shift assignments every 3-4 months. So candidates MUST be open to working a rotating shift schedule.

  • Technical Requirements -
o Monitor infrastructure and systems

o Enter trouble tickets into BMC Remedy tracking system and escalate based on severity to other facets of IT

o Perform troubleshooting using tools and utilities to resolve system/network performance and related system/network issues

o Record incident details

o Alert appropriate on-call staff of incident

o Escalate to IT management as appropriate

o Engage vendors on hardware/software issues and escort clients for repair operations

o Arrange for external technical support assistance where problems cannot be resolved in-house

  • Qualifications -
o Bachelor's Degree in Computer Science or related field

o 1-4 years total IT experience (such as Helpdesk/Tech Support, etc)

o 1-4 years Network Operations Center (NOC) Experience

o BMC Remedy Ticketing System Experience

o Desire to learn and adapt to new technologies

o The ability to handle changing shifts every three months is a REQUIREMENT

  • Applicants - [INDIVIDUALS ONLY]
If you are interested in pursuing this opportunity, please respond back and include the following:

o Full MS WORD Resume

o Current and required compensation

o Current contact information

o Availability

Upon receipt, one of our managers will contact you to discuss the position in full detail.

Mervin Hernandez | Recruiter | mhernandez@intermediagroup.com

Intermedia Group Inc. | www.intermediagroup.com

180 Varick Street | New York, NY 10014

Main: 212-248-0100

Open Jobs: http://intermediagroup.com/jobs

Intermedia Group, Inc. - 18 months ago - save job - block
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