For fifteen years, INDUS has been a trusted leader of full lifecycle Information Technology solutions and services to the Federal Government. With operations across the nation, and capacity for immediate services in the most secure government locations, INDUS has achieved outstanding results for Federal, Civilian, Homeland Security, Defense, and Intelligence agencies.
Recognized as the 8th largest software developer and 15th largest IT employer in the Washington, DC area - INDUS is excited to announce an opportunity for a Network Operations Manager in Washington, DC.
The Operations/Network Manager will provide overall management and technical leadership for Federal Client network operations to include the LAN. The Operations/Network Manager will coordinate network activities and operations ensure configuration management, performance management, and capacity management principles are applied to daily operations and recommend architecture improvements as needed. The Operations/Network Manager will keep current on emerging technologies, provide network status reports to the client, and support the Service Transition and Service Operations processes and where practical recommend technology improvements to client management.
Duties and Responsibilities
Act as the Leader and oversight for the following areas
24x7 Network Operation Center Support
Security Operation Center Support and Reporting
Data Center Support including monitoring, reporting, documentation and change management
Physical Infrastructure Support and Maintenance to include Desktop Services, Desktop Operating Systems & Applications, Hardware and Section 508 Support
Create and update of Integrated Master Schedule and Risk Management
System Performance Monitoring and Reporting
Server Support – Linux RedHat, Microsoft Windows and Novell
Virtualization Infrastructure Services to include VMWare Vsphere, Solarwinds, Vitural Desktop and Virtual Applications
Storage Services – EMC NS960, EMC NX4and HP Modular Storage Arrays
Telework and VPN Support
Backup and Restoration – Symantec Netbackup and Quantum Scalar i500 Tape Libraries
Messaging Services to include MS/Exchange, MS/Outlook Blackberry Enterprise Server (BES)
Telecommunications Network Infrastructure Support – LAN, WAN MAN, Video (IP/TV, Cable TV, VTC, Web Conferencing), Enterprise smartphone/mobile device gateways and applications
Identity and Access Services
Research Lab infrastructure
Intensive and progressive experience leading and supervising teams of various job categories and skills in a networking environment with large user base locating in disperse geographic areas.
Intensive and progressive experience with LAN/WAN architecture integration
Experience with investigating and successfully implementing and integrating new technologies into a network environment;
Experience providing managing personnel in the following areas Storage Area Networks, enterprise security, Network Management, Microsoft desktop and server operating systems, Directory Services, Linux, Email, wireless technologies, application distribution technologies, and Internet services.
Experience with Virtual desktop Infrastructure (VDI), Telework and Bring Your Own Device (BYOD) environment
Excellent oral and written communication skills. Ability to communicate effectively with a diverse group (management and technical staff)
Knowledge of Solarwinds, FrontRange IT Service Management System (ITSM) and Storage Area Network (SAN) is required.
10+ years of experience with increasing responsibilities
BS in Computer Science, Engineering or related fields
Current Secret Clearance. Top Secret Prefer
Cisco Certified Network Professional (CCNP)
ITIL V3 Foundation Certification Desired
PMP Certification Desired
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INDUS Corporation - 20 months ago