The Engineer’s role is to ensure that industry best practices and methodologies are applied to a network involving Security, data, video, and wireless network services. This is achieved by planning, designing, and developing LANs, Security and Wireless network across the infrastructure. In addition, the Engineer will oversee the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and make recommendations to the resolution of network hardware and software problems in a timely and accurate fashion, and provide training to junior team members where required.
Qualified candidates will have 3 to 5 years of hands-on Cisco experience with a strong ‘Route/Switch background. Qualified applicants will need to specialize in Security and networking technologies (802.1x, ISE, and NAC knowledge is a plus), but would also need to learn other Advanced Technologies (Wireless, Cisco Prime and MobleIron).
Deployment of new technology on customer premise
Integration into customer staff, culture, and processes
Assistance with project scoping and network design
A trusted advisor to customers and internal WWT staff
Knowledge transfer and training to WWT customer IT staff
Cisco CCNP or CCIE Certifications are preferred. Excellent oral and written communication, customer service, and presentation skills required. The position would require about 70% travel and would primarily be focused in the delivery, or post-sales area. The candidate however, should feel comfortable supporting the sales effort with presentations and meeting with customers.
Working technical knowledge of network and Security control protocols (CoS, PoE, NTP, DHCP), network management protocols (CDP, TFTP, SNMP) and security protocols (802.1x, Radius, SSH, HTTPS, AAA, IPSec).
Strong knowledge IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred.
Understand WAN/LAN and transport technologies (Ethernet, MPLS, TDM circuits).
Strong interpersonal, written, and oral communication skills. Working knowledge of Microsoft Visio is required
Able to conduct research into networking issues and products as required.
Ability to present ideas in user-friendly language.
Highly self motivated and directed, with keen attention to detail.
Proven analytical and problem-solving abilities.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.