The Richmond office is actively recruiting a Network Technician who will work within the Computer Operations group to maintain daily operations and monitoring of all of the firm’s computer systems, voice/data network facilities and environmental systems following established procedures and guidelines.
Additional key functions will be to act as the second level of end-user support for network problems that are non-systemic in nature, to correctly assess and identify systemic problems and either initiate standard resolution procedures or dispatch to next higher level of technical support required for resolution, and to constantly seek new methods to enhance existing service levels.
Qualified applicants should possess a High school diploma and some college level or professional course work in Information Systems or Computer Science or job related work experience. Working Knowledge of Windows 200x Server, Exchange 200x Server, Active Directory, Citrix , VMWare and Storage Area Network environments desirable. UNIX administration and Outlook knowledge desirable. Tape backup systems, virtual tape libraries, Backup Exec and NetBackup knowledge extremely desirable. Conceptual knowledge of personal computers, Local Area Networks and Wide Area Networks required. Candidates must also possess a minimum of three years of experience and progressively increasing responsibilities in computer, telephone, and support services operations. Good aptitude for problem resolution. Experience with Local and Wide Area Networks desired.
To perform this job successfully, the incumbent must possess the abilities or aptitudes to proficiently perform each of the responsibilities and accountabilities described above, with or without reasonable accommodation. Examples include: ability to work well under pressure, patience, diplomacy, high stress tolerance, excellent interpersonal communication skills, ability to prioritize workload and adapt to changing conditions, ability to work alone and with minimal or no supervision, ability to determine appropriate escalation time frames for reasonable problem resolution. Visual acuity needed for transcription, extensive reading and input (typing) of information into computer. Ability to receive and convey detailed information through oral and written communication. Essential competency processes include language ability, reasoning and memory. Equal opportunity employer/drug-free workplace/E-Verify participant.
The shift available for this position is:
unday – Wednesday, 9:00 PM –