New Accounts Coordinator (CPO)
CompuPay - Tukwila, WA

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The New Accounts Coordinator (CPO) is responsible for utilizing the Compupay Payroll Online (CPO) software to convert and install client payroll efficiently, accurately, and timely with a high degree of client satisfaction.

Configure payroll system including tax data / information using the Compupay Payroll Online software

Imports and keys all client data efficiently and accurately

Provides troubleshooting instruction and support for the first two payroll cycles

Collaborate with internal and external clients

Assist client in auditing and processing payroll

Balance client year-to-date data with prior quarter tax returns

Interface with client and be responsible for managing and responding to new client support issues

Research, resolve and escalate new client issues through appropriate organizational levels

Create custom client documentation

Provides a seamless on-boarding experience in order for the client to be transitioned easily into Client Services

Required Skills

Ability to analyze and configure payroll processing systems

Working knowledge of Federal/State/Local payroll taxes

Demonstrated ability to work in a customer service environment.

Detail orientated, well organized with a high degree of accuracy

Ability to manage multiple projects

Excellent telephone, communication and interpersonal skills

Ability to provide consistent, timely client follow-up and resolution to issues.

Ability to work in a fast paced environment

Ability to work weekends and extended hours as requested

Required Experience

High School diploma or GED equivalent

Minimum two (2) years experience of payroll implementation, payroll service bureau experience preferred

Minimum two (2) years in a customer service environment

Experience with Millennium application preferred

Excellent telephone, communication and interpersonal skills

About this company
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If pencil pushing is getting in the way of productivity, CompuPay can lighten your company's administrative load. Founded in 1980,...