Title: New Account Credit Coordinator
Reports To: Credit Supervisor
Supervises: No Responsibility Supervising Associates
Job Code: 0CR047
Prepared By/Date: L.Zerbe 3/8/13
Summary: This position is responsible for handling the research and establishment of all new account setups in the system. Handles all address maintenance on Customer accounts. Responsible for Customer Service and Sales Rep contact if any questions arise. This position is responsible for the process of daily credit card payments and reconciliation for cash applications. Special projects for Credit Manager, AR and Credit Supervisor.
Setup new customer accounts in the system.
Processes Credit Card Receipts for Collection/Payment of Gear and Champion Invoices
Maintenance Credit Accounts -Address Changes, set-up of Bill-to, Ship-to Address, terms codes changes, back-up for A/R Changes for other team members, POD and Invoice research
Special Projects for Credit Manager and Credit Supervisors
Bad Debt Files - Maintains bad debt records, filing system and maintenance of Bad Debt Files and updates.
Responds to all inquiries regarding W9 and Credit References.
Logs all new accounts and credit lines.
- Regularly demonstrates GEAR Vision and Values
- Complies with GEAR’s attendance policy
- Observes safety and security procedures
- Effective Oral and Written Communication
- Strong telephone skills
- Critical thinking and reasoning skills
- Organizational skills
- Demonstrate team-player skills
- Capacity to work with different internal groups to achieve a common goal
While performing the duties of this job, the employee is regularly required to sit and talk or hear; to use hands to finger, handle, or feel objects, tools or controls; and to use hands and arms to reach, handle and operate objects, tools, controls and equipment. The employee is occasionally required to stand, walk, stoop or crouch.
Works in well lighted, air conditioned/heated office environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Previous experience in new account setup is helpful, but is not required.
- Knowledge of Microsoft Office
- Knowledge of Oracle is preferred, but not necessary
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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