New Customer Specialist
Medrio - San Francisco, CA

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About Us: Medrio creates a Cloud-based software product for use in clinical research. We are growing extremely rapidly and are adding New Customer Specialists (inside sales) to our team in order to facilitate this growth.We are located in the Financial District of San Francisco at the corner of Market and 2nd St., steps away from the Montgomery BART station. Overview: Medrio needs you to be our New Customer Specialist and serve as the initial business contact for the client and be responsible for the second phase of client acquisition, after lead generation. The NCS is expected to consistently make outbound calls and emails in order to schedule demos for the Account Manager, as well as to inform and educate the prospective client regarding the Medrio value proposition.

Responsibilities: Cold calling prospects via telephone and emailFollowing up with prospects and answering questions via telephone and emailScheduling demos for the Account ManagerPursuing opportunities for account growth and new businessUnderstanding company capabilities and services, and effectively communicating to clientReports to the Director of Sales (NCS), providing regular input on all activity, including status reports on a weekly basis. Requirements: Confident and professional phone presenceCompetitive nature / motivated to achieve goalsComputer / internet savvy, experience with Microsoft Office Experience with (recommended) Bachelor°s Degree Benefits and Compensation: Competitive base salaryAggressive commissionStock optionsHealth benefits and HSA401(k)PTO plus holidaysStocked kitchenCommuter benefit At Medrio We Value: Teamwork We drink beer together on Thursdays. “Thursday beer stand-up ” is an informal gathering with an open agenda where we talk about highlights and lowlights from the week. We also get together to bake cookies for our customers and have other informal but important ways to bond as a team.

CustomersWe have a flywheel in our office to concretely symbolize the importance of maintaining momentum by providing great value to our existing customers. BootstrappingEven though we now have more resources, we started by bootstrapping and believe that passion, perseverance and common sense provide the keys to success. SuccessWe have been profitable since 2010, and unlike some start-ups, we°re never reliant on that next round of VC funding to make our decisions. HealthMedrio is a software company but also a health company.

To reflect this, we have a wellness program that pays for gym memberships, massages, etc., and we provide healthy snacks at the office. Hard work “Opportunity is missed by most people because it is dressed in overalls, and looks like work. ” (Thomas Edison). Medrio is a place where hard work and results are admired and rewarded.

Improving the world “Be ashamed to die until you have won some victory for humanity. ” (Horace Mann). 20,000 people die a day from cancer, and more from other diseases, so come help Medrio do our part to improve health and save lives.